Research & design templates

AJ&Smart's Remote Design Sprint

Solve big challenges, create new products or improve existing ones with this Design Sprint Template. Build better products with innovative and faster processes.

Customer Journey Map

The aim of the customer journey is to help you break down the customer's activities from both a front-end and back-end perspective.

Product Discovery Ideation Session

The Product Discovery Ideation Session template fosters creativity and innovation in product development. By providing a structured framework for brainstorming ideas, exploring user needs, and generating solutions, this template fuels ideation sessions. With sections for user persona development, problem validation, and idea prioritization, it guides teams through the product discovery process, ensuring that solutions are aligned with user needs and market opportunities. This template serves as a catalyst for generating and refining innovative product ideas.

Service Blueprint to connect journey & operations

Connect customer journeys with operational processes using the Service Blueprint by Essence. This template helps you map out service interactions and backend processes, ensuring seamless service delivery. Use it to align teams, identify gaps, and enhance the customer experience. Perfect for visualizing the entire service ecosystem and improving coordination between different service components.

Company Vision Workshop

Find the path to innovation and growth with the Company Vision Board Template. Invite everyone to come together and decide on company direction and goals.

Experience Map

Plan your product according to your customer’s needs and desires with the Experience Map Template. Bring a customer-centric approach to product development and branding.

Storyboarding Toolkit

Streamline your storytelling process with the Storyboarding Toolkit. This comprehensive template provides all the tools you need to create detailed storyboards, including scene planning, character development, and timeline management. It's perfect for filmmakers, designers, and marketing teams looking to create cohesive and engaging narratives. Use this toolkit to organize your ideas, ensure consistency, and bring your stories to life with clarity and precision.

Service Blueprint Template

Enhance your service design with the Service Blueprint template. This tool maps out the customer journey and backstage processes, helping you visualize and improve service delivery. It's perfect for aligning teams, identifying inefficiencies, and ensuring a seamless customer experience. Use this template to create a detailed roadmap of your service processes, fostering collaboration and strategic improvements in service design.

Journey Map To Plot the Customer Experience

A journey is a tool to map out the customer experience of (a part of) your product/service in a visual way.

Service Blueprinting Workshop

The Service Blueprinting Workshop template helps teams visualize and improve service processes. It includes ice breakers, context canvas, empathy maps, and action plans for service transitions. Use it to align teams, identify opportunities, and prototype service delivery from a macro to microscopic level, ensuring a comprehensive understanding of service orchestration and seamless collaboration. Ideal for remote and dispersed teams.

Empathy Map Canvas

Empathy Map Canvas is an essential tool for capturing user insights. By visualizing what users think, feel, and experience, you can create more effective and user-friendly designs. This template is perfect for teams focused on user-centered design.

STATIK Canvas

STATIK Canvas template provides a structured framework for implementing Kanban methodology within teams. By focusing on understanding, shaping, and sharing knowledge, this template facilitates continuous improvement and alignment with organizational goals. Teams can visualize their workflow, identify improvement opportunities, and implement changes iteratively to achieve higher efficiency and effectiveness in their processes.