Heuristic Evaluation Template
Use the Heuristic Evaluation Template to assess things using ten principles of good design.
About the Heuristic Evaluation Template
The Heuristic Evaluation Template is a valuable tool used in UX design to assess the effectiveness of a product, service, presentation, or policy. It is based on practical knowledge and experience and relies on heuristics - rules of thumb that help simplify complex decision-making processes. By applying heuristics, professionals can identify potential usability issues and opportunities for improvement.
Daily, we naturally employ heuristics to streamline tasks and prevent complications. Similarly, design heuristics serve as a set of guidelines that help evaluate the quality of a design solution. Through experience, designers have discovered that following ten principles of good design can significantly enhance the effectiveness of a product or service.
So, to create better designs, pay attention to these ten guidelines and use them to evaluate your work. By doing so, you'll be able to identify areas for improvement and enhance the user experience of your design solutions.
Benefits of using the template
Utilizes established design principles.
Facilitates rapid problem identification.
Offers insights without test participants.
Reveals areas for enhancement.
How to use the template in Miro
Direct each reviewer to approach each task while considering all 10 heuristics.
Direct reviewers to document any problems encountered during the initial assignment.
Request reviewers to document any problems encountered during the completion of the second task.
Request feedback from reviewers regarding any problems encountered during the completion of the third task.
Setup
Discover a project and a compact collection of tasks to assess.
Establish a team of reviewers with varied viewpoints.
Acquaint everyone with the ten guidelines.
Useful tips
Request the reviewers to include their initials on the stickies.
Reviewers are not required to provide input for each heuristic.
Discourage the generation of solutions at this phase.
Get started with this template right now.
Service Blueprint by Sahar Naderi
Works best for:
Research & Design
Designed with usability in mind, this template features an intuitive layout that makes it easy to map out your service process from start to finish.
Service Blueprint Workshop
Works best for:
Research & Design
The Service Blueprint Workshop by Lidia Olszewska is designed for collaborative service design sessions. This template helps teams visualize service processes, identify pain points, and brainstorm solutions. Use it to align cross-functional teams, improve service delivery, and ensure a seamless customer experience. It's ideal for workshops aimed at service optimization, fostering collaboration, and strategic planning in service design.
Empathy Map Pro
Works best for:
Market Research, Research & Design
Empathy Map Pro helps you dive deeper into understanding your users. By exploring their thoughts, feelings, and experiences, you can create more effective solutions tailored to their needs. This advanced template is perfect for product development teams aiming to enhance user satisfaction and drive innovation.
2x2 Prio Matrix Template
Works best for:
Design
Understanding the balance between importance and difficulty is crucial for effective decision-making and progress. To aid in prioritization, a simple 2x2 matrix can map these factors on the x-axis and y-axis, respectively. This framework allows you to assess the trade-offs and tensions involved. The lower left quadrant represents quick wins, while the upper left quadrant consists of luxury items that may be costly with limited returns. The upper right quadrant contains strategic items that require significant investments for substantial results. Finally, the lower right quadrant houses the most valuable items, offering high impact at a lower cost.
Lean UX Canvas Template
Works best for:
Desk Research, Product Management, User Experience
What are you building, why are building it, and who are you building it for? Those are the big pictures questions that guide great companies and teams toward success β and Lean UX helps you find the answers. Especially helpful during project research, design, and planning, this tool lets you quickly make product improvements and solve business problems, leading to a more customer-centric product. This template will let you create a Lean UX canvas structured around eight key elements: Business problem, Business outcome, Users and customers, User benefits, Solution ideas, Hypothesis, Assumptions, Experimentation.
Empathy Map by Invoke
Works best for:
Market Research, Research & Design
The Empathy Map template is perfect for understanding user behavior and motivations. It helps teams capture insights into what users think, feel, and do, ensuring your designs meet their needs. Ideal for UX and product teams.