Operations templates

AJ&Smart's Remote Design Sprint

Solve big challenges, create new products or improve existing ones with this Design Sprint Template. Build better products with innovative and faster processes.

Timeline Design ⏳

The Timeline Design template is perfect for creating visually engaging timelines. It helps you showcase project milestones, deadlines, and important events in a clear and attractive format. Ideal for presentations and reports, this template ensures your timeline is both informative and visually appealing.

Service Blueprint to connect journey & operations

Connect customer journeys with operational processes using the Service Blueprint by Essence. This template helps you map out service interactions and backend processes, ensuring seamless service delivery. Use it to align teams, identify gaps, and enhance the customer experience. Perfect for visualizing the entire service ecosystem and improving coordination between different service components.

8 Different Ways to Organize Your Backlog

Explore 8 different techniques for managing and prioritizing work effectively with this template. From prioritization matrices to story mapping, it offers a comprehensive overview of backlog management strategies. By understanding the strengths and limitations of each approach, teams can tailor their backlog organization to optimize workflow, empowering teams to stay organized and focused on delivering value.

Experience Map

Plan your product according to your customer’s needs and desires with the Experience Map Template. Bring a customer-centric approach to product development and branding.

The 4-Step Retrospective

The 4-Step Retrospective template offers a simple yet effective framework for conducting retrospectives. It provides steps for reflecting on what went well, what didn't go well, what could be improved, and action planning. This template enables teams to systematically review past iterations, identify areas for growth, and implement actionable improvements. By promoting a structured approach to reflection and improvement, the 4-Step Retrospective empowers teams to drive continuous learning and enhancement effectively.

Service Blueprinting Workshop

The Service Blueprinting Workshop template helps teams visualize and improve service processes. It includes ice breakers, context canvas, empathy maps, and action plans for service transitions. Use it to align teams, identify opportunities, and prototype service delivery from a macro to microscopic level, ensuring a comprehensive understanding of service orchestration and seamless collaboration. Ideal for remote and dispersed teams.

Rose, Thorn, Bud Retrospective

Run a simple yet effective retrospective with the Rose, Bud, Thorn Retrospective Template. Identify positive outcomes, challenges, and opportunities moving forward.

V2MOM Workshop

Align goals and strategies across your organization with the Salesforce V2MOM Template. Bring everyone together towards the same goals.

Epic & Feature Roadmap Planning

Epic & Feature Roadmap Planning template facilitates the breakdown of large-scale initiatives into manageable features and tasks. It helps teams prioritize development efforts based on business impact and strategic objectives. By visualizing the relationship between epics and features, teams can effectively plan releases and ensure alignment with overall project goals and timelines.

Business Model Canvas Template

Your business model: Nothing is more fundamental to who you are, what you create and sell, or ultimately whether or not you succeed. Using nine key building blocks (representing nine core business elements), a BMC gives you a highly usable strategic tool to develop and display your business model. What makes this template great for your team? It’s quick and easy to use, it keeps your value proposition front and center, and it creates a space to inspire ideation.