Empathy Map templates
If you want to understand your audience better and gain a deeper understanding of their perspectives, our empathy map templates are a valuable resource. These templates allow you to visualize the multifaceted needs of your users and create products that deeply resonate with them. Improve your design research by drawing inspiration from various empathy map examples, which can give you a clearer insight into the hearts and minds of your audiences, users, and customers.
UXD Empathy Map Template
Works best for:
Research & Design, Market Research
UXD Empathy Map helps you gain a deep understanding of your users. By mapping their experiences, thoughts, and emotions, you can design products that truly resonate. This template is perfect for UX designers aiming to create user-centered designs.
Empathy Map for Customer Support
Works best for:
Empathy Map
Enhance your customer support with the Empathy Map for Customer Support template. This tool helps you understand your customers' emotions, challenges, and motivations. By mapping these insights, you can improve your support strategies, tailor responses, and provide a more empathetic service experience. Ideal for support teams looking to boost customer satisfaction and loyalty through deeper understanding and empathy.
Empathy Map Template
Works best for:
Market Research, User Experience, Mapping
Attracting new users, compelling them to try your product, and turning them into loyal customers—it all starts with understanding them. An empathy map is a tool that leads to that understanding, by giving you space to articulate everything you know about your customers, including their needs, expectations, and decision-making drivers. That way you’ll be able to challenge your assumptions and identify the gaps in your knowledge. Our template lets you easily create an empathy map divided into four key squares—what your customers Say, Think, Do, and Feel.
Niching Down: Online Course Persona Empathy Map
Works best for:
Market Research, Research & Design
Niching Down Online Course Persona Empathy Map helps you tailor online courses to specific personas. By understanding their needs and motivations, you can design more effective and engaging course content. Perfect for course developers and educators.
Empathy Map
Works best for:
Product Management
Improve your understanding of customer needs with the Empathy Map by Aremu Dominion. This template allows you to capture and analyze your audience's emotions, thoughts, and experiences. Use it to create user-centered products and services that resonate with your customers. Perfect for design thinking workshops, product development, and marketing teams focused on empathy-driven innovation.
Persona Empathy Map & Canvas
Works best for:
Product Management, Empathy Map
The Persona Empathy Map & Canva by Sophie RAOUL template helps you delve deep into your customers' minds. Create comprehensive personas and empathy maps to better understand your audience's thoughts, feelings, and behaviors. This tool is perfect for developing customer-centric products and marketing strategies. Ideal for UX designers, marketers, and product managers aiming to enhance user experience.
Empathy Map for Educational Purposes
Works best for:
Product Management
Enhance your educational approach with the Empathy Map for Educational Purposes template. This tool helps educators understand students' perspectives, needs, and emotions. Use it to create a more empathetic and effective teaching strategy, ensuring that your educational content resonates with and supports your students. Ideal for teachers and educational planners aiming to improve student engagement and learning outcomes.
Basic Persona & Empathy Map
Works best for:
Product Management
Understand your customers better with the Basic Persona & Empathy Map template. This tool helps you create detailed personas and empathy maps, providing insights into customer needs, behaviors, and pain points. Use this template to tailor your products and services to meet customer expectations more effectively. Perfect for marketing and product development teams focused on user-centered design.
Empathy Mapping
Works best for:
Research & Design, Market Research
The Empathy Mapping template helps teams capture detailed user insights. By understanding user perspectives, you can improve product features and customer satisfaction. This template is perfect for user research and product development.
Empathy Map
Works best for:
Market Research, Research & Design
Empathy Mapping template is a valuable tool for gaining deep insights into user experiences. It helps you understand their motivations and challenges, ensuring your products address real needs. Ideal for UX researchers and designers.
User Empathy Map
Works best for:
Market Research, Research & Design
User Empathy Map template helps you visualize user experiences and needs. It’s an essential tool for teams looking to design products that resonate with their users. Use this template to build empathy and improve user satisfaction.
Empathy Map Pro
Works best for:
Market Research, Research & Design
Empathy Map Pro helps you dive deeper into understanding your users. By exploring their thoughts, feelings, and experiences, you can create more effective solutions tailored to their needs. This advanced template is perfect for product development teams aiming to enhance user satisfaction and drive innovation.
Empathy Map
Works best for:
Research & Design, Market Research
The Empathy Map template helps you understand your users' needs, behaviors, and experiences. By visualizing what users think, feel, see, hear, and do, you can gain deep insights into their motivations and pain points. This template is essential for creating user-centered designs and improving customer experiences.
Empathy Map Trevotech
Works best for:
Market Research, Research & Design
Empathy Map Trevotech is a powerful tool for gaining insights into user experiences. It helps you capture and analyze user emotions, thoughts, and behaviors, ensuring your product designs meet user needs effectively.
Empathy Map Canvas
Works best for:
Research & Design, Market Research
Empathy Map Canvas is an essential tool for capturing user insights. By visualizing what users think, feel, and experience, you can create more effective and user-friendly designs. This template is perfect for teams focused on user-centered design.
Purple Sector Empathy Map
Works best for:
Market Research, Research & Design
Purple Sector Empathy Map is an innovative tool for exploring user experiences. By visualizing users' thoughts, feelings, and behaviors, you can create more engaging and user-friendly products. Ideal for teams focused on user experience.
Empathy Map
Works best for:
Market Research, Research & Design
Empathy Map template provides a clear way to visualize user insights. By understanding what users think, feel, and experience, you can design products that truly resonate. This template is perfect for UX teams focused on user-centered design.
AI-Enhanced Empathy Map
Works best for:
Market Research, Research & Design
AI Enhanced Empathy Map combines traditional empathy mapping with AI insights. This innovative template helps you gather and analyze user data, leading to more accurate and personalized user experiences. Ideal for product development teams using AI.
Empathy Map Canvas
Works best for:
Market Research, Research & Design
The Empathy Map Canvas is a versatile tool for visualizing user behavior and emotions. It helps teams capture insights about what users see, hear, think, and feel. Use this template to build empathy and ensure your product meets real user needs.
🧠 Empathy Map
Works best for:
Research & Design, Market Research
The Empathy Map template offers a straightforward way to visualize user insights. By focusing on what users think, feel, say, and do, you can develop a deeper understanding of their needs. This template is perfect for improving user experiences and driving customer satisfaction.
Empathy Map
Empathy Map template aids in visualizing your users' experiences. It helps teams understand what users see, think, and feel, ensuring your product meets their needs. This tool is essential for building empathy and designing better user experiences.
IASA - Stakeholder Empathy Map
Works best for:
Market Research, Research & Design
Stakeholder Empathy Map Template is designed to understand the perspectives of stakeholders. It helps you capture their needs, concerns, and motivations, ensuring your projects align with stakeholder expectations and foster better collaboration.
Design Thinking: Empathy Map
Works best for:
Market Research, Research & Design
Empathy Map 1-2 captures detailed user insights by focusing on their thoughts, feelings, and behaviors. This template helps you create user-centered products by ensuring you understand and address the real needs of your users.
Empathy Mapping for Impact
Works best for:
Market Research, Research & Design
Empathy Mapping For Impact template is designed to help you capture and understand user experiences deeply. By focusing on what users think, feel, and do, you can create impactful and meaningful products. Perfect for UX designers and researchers.
Empathy Map
Works best for:
Research & Design, Market Research
The Empathy Map template is designed to help you understand your users deeply. It captures user behaviors, thoughts, and feelings, allowing you to design products that truly resonate with their needs. Use this template to enhance your UX research and create user-centered designs.
Empathy Map
Use the Empathy Map template to delve into your users' minds. By mapping out their thoughts, feelings, and behaviors, you can develop insights that drive user-centric product development. This template is ideal for UX designers and product teams.
Empathy Map [Research]
Works best for:
Market Research, Research & Design
Empathy Map Research template helps you gather in-depth user insights. It’s designed for teams who want to understand user behaviors and needs better. Use this template to inform your design decisions and create user-centered products.
Empathy Map Canvas
Works best for:
Market Research, Strategy & Planning
The Empathy Map Canvas template allows you to explore user behaviors and emotions comprehensively. It’s designed to help you visualize user experiences and create solutions that truly meet their needs. Perfect for UX teams and product developers.
Empathy Mapping
Works best for:
Market Research, Research & Design
Atlassian Empathy Mapping is designed to help teams understand user perspectives. By mapping out user experiences, you can identify pain points and opportunities for improvement. This template is ideal for collaborative workshops and user research.
Empathy Mapping With AI Assistance
Works best for:
Research & Design, Market Research
Empathy Mapping AI Assistance template combines traditional empathy mapping with AI insights. This innovative approach helps you understand user needs by integrating data-driven insights with human empathy. Use this template to enhance your product development process and create more personalized user experiences.
Detailed Empathy Map With Personas
Works best for:
Empathy Map
Understand your audience better with the Empathy Map Personas template. This tool helps you capture insights into your customers' needs, thoughts, feelings, and behaviors. By visualizing these personas, you can tailor your product development, marketing strategies, and customer interactions to better meet their needs and enhance user satisfaction. Ideal for teams focused on customer-centric solutions.
Empathy Map for Product Development
Works best for:
Empathy Map
The Empathy Map for Product Development template helps you delve into the minds of your users, understanding their needs and pain points. Use this template to gather insights that inform your product features and design. By empathizing with your users, you can create products that truly resonate with them, leading to better adoption and satisfaction. Perfect for product managers and development teams.
Empathy Map for User Experience
Works best for:
Empathy Map
Improve your user experience design with the Empathy Map for User Experience template. This tool helps you capture detailed insights into user behavior, needs, and pain points. Use it to guide your UX design decisions, ensuring your products and services are user-friendly and meet the real needs of your users. Ideal for UX designers, product managers, and teams committed to creating exceptional user experiences.
Empathy Map for Stakeholders
Works best for:
Empathy Map
The Empathy Map for Stakeholders template helps you understand the perspectives and expectations of your project stakeholders. Use this tool to map out their needs, concerns, and motivations. By gaining these insights, you can align your project goals with stakeholder expectations, improve communication, and foster stronger relationships. Ideal for project managers and teams aiming to engage stakeholders effectively.
Empathy Map
Works best for:
Empathy Map
The Empathy Canvas Map template is a comprehensive tool for understanding your users' needs, emotions, and experiences. Use this canvas to capture detailed insights into what your users see, think, feel, and do. By visualizing these elements, you can design more user-centered products and services. This template is perfect for teams focused on empathy-driven design and innovation, ensuring your solutions resonate deeply with users.
Empathy Map for Remote Teams
Works best for:
Empathy Map
The Empathy Map for Remote Teams template helps teams understand the unique needs and experiences of remote team members. Capture insights about their challenges, emotions, and motivations to improve communication and collaboration. Ideal for managers aiming to enhance remote work culture, this tool supports empathy-driven strategies that boost team morale and productivity.
Empathy Map for Marketing
Works best for:
Empathy Map
The Empathy Map for Marketing template helps teams understand their target audience's needs and emotions. Capture what your audience says, thinks, feels, and does to craft effective, resonant marketing strategies. Perfect for marketers who want to align their messaging with customer insights, improve engagement, and drive better results through empathy-driven decision-making.
Empathy Map for Educational Purposes
The Empathy Map for Educational Purposes template helps educators understand their audience deeply—whether students or colleagues. Map out what they think, feel, say, and do to improve teaching methods, learning environments, and engagement strategies. Perfect for enhancing educational experiences and aligning with the real needs of learners.
Empathy Map for Agile Teams
Works best for:
Empathy Map
The Empathy Map for Agile Teams template helps Agile teams understand the perspectives and challenges of their members. Capture what team members think, feel, say, and do to improve communication, enhance collaboration, and drive team performance. Perfect for Agile teams aiming to align better, identify pain points, and foster a supportive team environment.
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Sign up freeAbout the empathy map templates collection
Miro's empathy map templates collection is a curated set of tools designed to help you and your team dive deep into the user experience. These templates serve as a visual aid to better understand and share insights about your customers' needs, behaviors, and emotions. With a variety of templates to choose from, you can select the one that best fits your project's context or inspires a new perspective on user empathy.
Why you'll love our empathy map examples
Our collection of empathy map examples showcases the versatility and impact of empathy maps across different industries and use cases. These real-world examples provide a glimpse into how other professionals have successfully utilized empathy maps to gain a richer, more nuanced understanding of their users. By exploring these examples, you'll be inspired to apply similar strategies to your own design research, ensuring that the end product is not only functional but also emotionally resonant with your target audience.
How to use the empathy map template in Miro
Choose your template: Start by selecting an Empathy Map Template from Miro's collection that aligns with your project goals.
Define your user: Clearly articulate who your user is. This could be a specific persona or a segment of your customer base.
Gather your data: Collect qualitative data from user interviews, surveys, or any other user research methods you've employed.
Fill in the quadrants: Break down your findings into the four quadrants of the empathy map: 'Think & Feel,' 'Hear,' 'See,' and 'Say & Do.'
Identify pain points and goals: Use sticky notes to add insights about the user's pain points and goals within each quadrant.
Draw conclusions: Analyze the completed map to identify patterns and insights that will inform your design decisions.
Share and collaborate: Invite team members to review and contribute to the empathy map, fostering a shared understanding and collaborative approach.
Act on insights: Use the insights gained from your empathy map to guide the development of your product, ensuring it meets your users' real needs.
By following these steps, you can use Miro's empathy map templates to create a shared understanding of your users and develop products that truly make a difference in their lives.