Empathy Map Template template

Empathy Map Template by Jeshua MacDonald

Empathy is a core part of human centred design. It helps us connect and engage with people directly, and can reveal valuable insight into the way they think, the values they hold, the way they do things and why.

An Empathy map is a design tool to help you better understand your users. It will help you to capture insights about your users behaviours and attitudes - from observable things like what they say and do - through to inferred thoughts and feelings. Getting these onto a canvas you help you to synthesise research observations and reveal deeper insights about a users needs, in a visual format.

With this canvas, don’t get too hung up on what goes where. E.g is that a “says or does?” The purpose of the exercise isn’t to correctly categorise, but to empathise and identify with the user.

This template was created by Jeshua MacDonald.

Empathy Map Template by Jeshua MacDonald

Get started with this template right now.

Related Templates
user-interview-thumb-web (1)
Preview
User Interview Template
crazy-eights-thumb-web
Preview
Crazy Eights Template
Empathy Map Invoke template thumb
Preview
Empathy Map by Invoke
Empathy Map Pino De Francesco template thumb
Preview
Empathy Map by Pino de Francesco
Empathy Map Voltage Control template thumb
Preview
Empathy Map by Voltage Control
Remote-Design-Sprint-web-thumb
Preview
Remote Design Sprint Template