Where teams design the ultimate customer experience

From brainstorming with your cross-functional squad to gathering feedback for iteration and reiteration, create product experiences that have a bit of magic.

Miro throughout the design process

User research

See how you can compile research and uncover insights.

Journey mapping

Find out how you can visualize learnings for the entire team.

Iteration

Learn how you can gather feedback and prepare user tests.

Loved by teams at

DELL
Cisco
Pivotal
Deloitte
Okta

Uncover insights in user research to inform decisions

Make your findings visual and easy to understand

Streamline your design process by centralizing and organizing research data onto a single Miro board where your team can browse, comment, and gather notes to build affinity maps, data clusters, presentations, and more.

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1. Locate and define issues

Help the team get a mutual understanding of the problem, build empathy with the end-user, share insights, and make better decisions.

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2. Design a research project

Create a strong business case for UX research and streamline your process.

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3. Collect data

Capture relevant details from discussions with current or potential customers.

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4. Interpret and report findings

Keep all your user research in one place and collaborate with your team.

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Bring your whiteboard to where your teams work.

Turn your interactive journey map into living documentation with Miro’s Live Embed integrations.

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1. Confluence

Share and work on your Miro boards from within Confluence pages - Miro plugin for Confluence will help to keep your workflow in a single place.

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2. Microsoft Teams

Bring the power of Miro’s infinite whiteboard canvas into any Microsoft Teams meeting to take ideation and planning to the next level.

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3. Google Workspace

Google and Miro have partnered to bring their flexible and powerful tools together so your team can thrive in any work environment.

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4. Asana

Miro can embed Asana tasks as cards on an infinite online whiteboard. Your team can discuss, prioritize and sync on the tasks visually in real-time seeing everyone equally engaged.

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Put customers first with simple, powerful journey maps

Bring customer perspectives into technical discussions

Building journey maps helps you turn a good product experience into a great one. On Miro's infinite canvas, you can lead discussions about user needs, brainstorm improvements, and improve the consistency of the experience.

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1. Connect with users

Conduct customer or user interviews and capture insights on sticky notes.

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2. Synthesize results

Cluster similar responses to identify themes and uncover insights.

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3. Create a persona

Compile themes and insights into a user persona.

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4. Build a customer journey map

Map the customer experience along touchpoints tracking their needs, emotions, and more.

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Make meetings more engaging and inclusive

Combine Miro and video conferencing to give everyone a space to add their ideas and perspectives in planning and brainstorming sessions.

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1. Zoom

The Miro app for Zoom brings Miro’s powerful online collaborative whiteboard to any Zoom video meeting.

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2. Microsoft Teams

Bring the power of Miro’s infinite whiteboard canvas into any Microsoft Teams meeting to take ideation and planning to the next level.

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3. Webex

Integrate Miro’s infinite whiteboard across your entire suite of Webex tools, from Meetings to Messaging, to help your team collaborate, create, and innovate together in real time.

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4. Whereby

With the Miro Live Embed, Whereby users can now start a whiteboard session from any video meeting by navigating to the Share button at the bottom of the screen.

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Join over 45M users

Lead inclusive, engaging workshops

Don’t let distance hold your team back

It’s time to level the playing field. Miro's infinite whiteboard makes workshops more powerful and engaging for everyone, whether they’re sitting in front of you or in front of a screen. Sticky notes, icebreaker templates, and anonymous voting create a low-pressure and fun environment.

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1. Map key KRs and stakeholders needs

Identify problems with your current product or service and then map out potential solutions.

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2. Sketch

Sketch out ideas for a plan of action with your team. Then draw up how you’re going to design and iterate on that plan.

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3. Decide

Choose a plan. Make sure to include any relevant resources or materials you’ll need to carry it out.

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4. Prototype

Build an MVP prototype. It just needs to function in a way that solves the specific problem your team laid out in the first brainstorming session.

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5. Test

Build an MVP prototype. It just needs to function in a way that solves the specific problem your team laid out in the first brainstorming session.

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Track tasks and keep things moving smoothly

Track tasks and keep things moving smoothly. Launches are some of the most cross-functional projects. Miro makes it easy to track tasks across workstreams and teams while maintaining visual consistency.

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1. Asana

Miro can embed Asana tasks as cards on an infinite online whiteboard. Your team can discuss, prioritize and sync on the tasks visually in real-time seeing everyone equally engaged.

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2. Jira

Miro can embed Jira issues to your boards as cards so that your team can easily discuss, prioritize, and problem solve together on one collaborative canvas in real-time just like on a physical whiteboard.

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3. Google Tasks

Whenever your Google Tasks list is updated you can view it right from Miro. Use Zapier to integrate Google Tasks and other favourite tools with Miro, import information to boards automatically and make sure you see the big picture across all the tools in your workflow.

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4. CA Agile

CA Agile cards feature allows to work with CA Agile Central items right in Miro. Each card represents a user story, task, or defect and indicates its Number, Name, Owner, Iteration, Release, Status, Schedule State, and State (for defects only).

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5. Azure

Use Azure Cards in Miro for visualizing the big picture during large Agile meetings like PI planning, remote retrospective, story sizing, backlog prioritization, story mapping, and more.

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Get non-designers involved in the iteration process

Foster a workflow that encourages new ideas and perspectives

Inviting your teammates to your board for brainstorming and feedback not only helps you churn out more ideas — it leads to better concepts, a stronger team culture, and greater influence in the organization.

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1. Gather inspiration

Collect ideas and inspiration on your board by dropping in images, GIFs, videos, audio, and more.

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2. Brainstorm

Spark creativity with collaborative ideation sessions.

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3. Diagram the user flow

Map out how customers move through a product to improve the user experience.

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4. Build lo-fi wireframes

Wireframe early concepts quickly to kickstart discussions on potential solutions.

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5. Get feedback

Capture actionable feedback with contextual commenting.

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Expand your design process

Simplify collaboration between designers and non-designers by embedding designs in Miro. Stakeholders can give feedback more easily and compare and contrast versions.

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1. Sketch

Let your remote team collaborate on Sketch artboards — you can synchronize them with Miro to keep your team on the same page.

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2. Figma

Install Miro plugin for Figma to enable your team members that don’t have access to Figma or experience using it (product managers, marketing managers, developers, analysts, etc) to provide feedback and stay up to date with the latest design changes.

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3. Adobe XD

Adobe XD for Miro enables designers to share and collaborate on Adobe XD designs and prototypes in Miro boards.

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4. InVision

Embed media to your boards using the iFrame Embed widget. This feature allows adding thumbnails of the website content such as prototypes, maps, audio, and video files to have quick access to them.

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“From immersive workshops to better, more inclusive team workspaces, we turn to Miro. It creates incredible experiences for us at Salesforce and our customers..”

Eleanor Sandford Director
Design Lead at Salesforce Ignite

Turn company-wide collaboration into your competitive advantage

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Explore more ways to use Miro solutions

Product Solutions

Give your teams one free collaborative space to dream, design, and do big things.