Design Thinking: Empathy Map
Learn the Design Thinking Foundations Activity.
The Design Thinking Foundations Activity is a guided process designed to help participants empathize with users and uncover insights to drive innovation and problem-solving. This activity leverages key aspects of design thinking—such as empathy, observation, and user feedback—to enable individuals or teams to gain a deeper understanding of a user’s experience. By exploring the emotional and sensory aspects of the user's journey, participants are better equipped to identify their needs, frustrations, and desires.
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E-Commerce Wireframe Template
Works best for:
Wireframe, UX, Design
The E-commerce Website Wireframe template is designed to guide you through your e-commerce website wireframing journey. Start with a basic black-and-white wireframe, which includes all the essential elements and screens for a full UI design — just customize it to your needs. This template is ideal for any e-commerce business and can be easily adapted for a restaurant, clothing store, grocery shop, or tech retailer. With customizable components and an editable color scheme, you can quickly personalize the wireframe to fit your specific business.
Expanded Service Blueprint
Works best for:
Research & Design
The Expanded Service Blueprint provides a detailed view of your service processes and interactions. This template is ideal for comprehensive service analysis and improvement. Use it to align teams, visualize the customer journey, and identify opportunities for optimization. It's perfect for enhancing service delivery, fostering collaboration, and ensuring a seamless and efficient service experience for your customers.
Mobile App Prototype Template
Works best for:
Prototype
Miro's mobile app prototype template is your go-to solution for quickly and efficiently designing mobile apps, offering a collaborative and flexible framework to bring your ideas to life.
Empathy Map Pro
Works best for:
Market Research, Research & Design
Empathy Map Pro helps you dive deeper into understanding your users. By exploring their thoughts, feelings, and experiences, you can create more effective solutions tailored to their needs. This advanced template is perfect for product development teams aiming to enhance user satisfaction and drive innovation.
Service Definition Canvas
Works best for:
Research & Design
The Service Definition Canvas helps you define and visualize the core components of your service. This template is perfect for outlining service interactions, identifying improvement areas, and aligning teams. Use it to create a clear and comprehensive service blueprint that enhances customer experience and operational efficiency. It's ideal for strategic planning and ensuring a cohesive understanding of service delivery among stakeholders.
Service Blueprint to connect journey & operations
Works best for:
Research & Design
Connect customer journeys with operational processes using the Service Blueprint by Essence. This template helps you map out service interactions and backend processes, ensuring seamless service delivery. Use it to align teams, identify gaps, and enhance the customer experience. Perfect for visualizing the entire service ecosystem and improving coordination between different service components.