Back to Research & design

Empathy Map templates

If you want to understand your audience better and gain a deeper understanding of their perspectives, our empathy map templates are a valuable resource. These templates allow you to visualize the multifaceted needs of your users and create products that deeply resonate with them. Improve your design research by drawing inspiration from various empathy map examples, which can give you a clearer insight into the hearts and minds of your audiences, users, and customers.

55 templates

  • Basic Persona & Empathy Map

    Agile Centre of EnablementAgile Centre of Enablement
    13
    49

  • Canoe's Empathy Map

    CanoeCanoe
    26
    47

  • Empathy Map for Product Development

    Rizwan KhawajaRizwan Khawaja
    10
    46

  • Empathy Map for Target Customers

    Antonio RiosecoAntonio Rioseco
    6
    43

  • Empathy Map

    LinaLina
    4
    42

  • Empathy Map [Research]

    AbsurdAbsurd
    13
    38

  • Empathy Map for Educational Purposes

    Mode teamMode team
    16
    28

  • Empathy Map Canvas

    Sampriti JainSampriti Jain
    5
    25

  • Empathy Map

    Back of the Napkin ConsultingBack of the Napkin Consulting
    7
    25

  • Customer Insights Tracker Template

    MiroMiro
    1
    23

  • Empathy Map for Marketing

    AnthonyAnthony
    7
    20

  • Empathy Map

    AREMU DOMINIONAREMU DOMINION
    3
    18

  • Empathy Building Retrospective

    Nic PeggNic Pegg
    8
    15

  • Persona Empathy Map & Canvas

    Sophie RAOULSophie RAOUL
    4
    15

  • Empathy Map for User Experience

    AnthonyAnthony
    2
    14

  • Empathy Map Trevotech

    Abimbola AyindeAbimbola Ayinde
    7
    13

  • Empathy Map for Agile Teams

    AnthonyAnthony
    5
    10

  • Empathy Map for Educational Purposes

    AnthonyAnthony
    7
    10

  • Empathy Map for Remote Teams

    AnthonyAnthony
    4
    5

Explore more

5 Whys TemplatesCustomer Journey MapPersona TemplatesStoryboardCustomer Journey MapUser StoryPersona TemplatesMind Maps

About the empathy map templates collection

Miro's empathy map templates collection is a curated set of tools designed to help you and your team dive deep into the user experience. These templates serve as a visual aid to better understand and share insights about your customers' needs, behaviors, and emotions. With a variety of templates to choose from, you can select the one that best fits your project's context or inspires a new perspective on user empathy.

Why you'll love our empathy map examples

Our collection of empathy map examples showcases the versatility and impact of empathy maps across different industries and use cases. These real-world examples provide a glimpse into how other professionals have successfully utilized empathy maps to gain a richer, more nuanced understanding of their users. By exploring these examples, you'll be inspired to apply similar strategies to your own design research, ensuring that the end product is not only functional but also emotionally resonant with your target audience.

How to use the empathy map template in Miro

  1. Choose your template: Start by selecting an Empathy Map Template from Miro's collection that aligns with your project goals.

  2. Define your user: Clearly articulate who your user is. This could be a specific persona or a segment of your customer base.

  3. Gather your data: Collect qualitative data from user interviews, surveys, or any other user research methods you've employed.

  4. Fill in the quadrants: Break down your findings into the four quadrants of the empathy map: 'Think & Feel,' 'Hear,' 'See,' and 'Say & Do.'

  5. Identify pain points and goals: Use sticky notes to add insights about the user's pain points and goals within each quadrant.

  6. Draw conclusions: Analyze the completed map to identify patterns and insights that will inform your design decisions.

  7. Share and collaborate: Invite team members to review and contribute to the empathy map, fostering a shared understanding and collaborative approach.

  8. Act on insights: Use the insights gained from your empathy map to guide the development of your product, ensuring it meets your users' real needs.

By following these steps, you can use Miro's empathy map templates to create a shared understanding of your users and develop products that truly make a difference in their lives.