UX templates

Customer Journey Mapping Template Pack

A customer journey map (CJM) is a visual representation of your customer’s experience. It allows you to capture the path that a customer follows when they buy a product, sign up for a service, or otherwise interact with your site. Most maps include a specific persona, outlines their customer experience from beginning to end, and captures the potential emotional highs and lows of interacting with the product or service. Use this template to easily create customer journey maps for projects of all kinds.

Prototype Template

A prototype is a live mockup of your product that defines the product’s structure, user flow, and navigational details (such as buttons and menus) without committing to final details like visual design. Prototyping allows you to simulate how a user might experience your product or service, map out user contexts and task flows, create scenarios to understand personas, and collect feedback on your product. Using a prototype helps you save money by locating roadblocks early in the process. Prototypes can vary, but they generally contain a series of screens or artboards connected by arrows or links.

Service Experience Observation Sheet

The Expanded Service Blueprint provides a detailed view of your service processes and interactions. This template is ideal for comprehensive service analysis and improvement. Use it to align teams, visualize the customer journey, and identify opportunities for optimization. It's perfect for enhancing service delivery, fostering collaboration, and ensuring a seamless and efficient service experience for your customers.

Restaurant Website Wireframe Template

The Restaurant Website Wireframe template is the perfect starting point for your next UI design project. With an intuitive drag-and-drop editor, you can easily customize the template to reflect your brand's unique style or tailor it to meet a client's specific requirements. Add your logo, images, and content to craft a distinctive and engaging website design. Whether showcasing your menu, featuring customer reviews, or sharing your restaurant’s story, this template offers endless design possibilities. Boost your design process with AI tools like text and image generation or quickly create new screens using the Autodesigner screen generator.

Creative Brief Template

Even creative thinkers (or maybe especially creative thinkers) need clear guidelines to push their ideas in productive, usable directions. And a good creative lays down those guidelines, with information that includes target audience, goals, timeline, and budget, as well as the scope and specifications of the project itself. The foundation of any marketing or advertising campaign, a creative brief is the first step in building websites, videos, ads, banners, and much more. The brief is generally prepared before kicking off a project, and this template will make it easy.

Kano Model Template

When it comes down to it, a product’s success is determined by the features it offers and the satisfaction it gives to customers. So which features matter most? The Kano model will help you decide. It’s a simple, powerful method for helping you prioritize all your features — by comparing how much satisfaction a feature will deliver to what it will cost to implement. This template lets you easily create a standard Kano model, with two axes (satisfaction and functionality) creating a quadrant with four values: attractive, performance, indifferent, and must-be.

Mobile App Wireframe Template

The Mobile App Wireframe template helps you take your ideation game to the next level. Built to support UX teams, it enables you to craft impactful low-fidelity wireframes that serve as the foundation for your mobile app designs. Once you’ve completed the basic framework, you can seamlessly transform your wireframes into mockups, applying your selected theme with just one click.