Diagramming

BPMN Template

The BPMN Template, elements, and example template offers a comprehensive visual notation for modeling business processes using the Business Process Model and Notation (BPMN) standard. It provides elements for defining process flows, activities, and decision points. This template enables teams to document and analyze business processes systematically, facilitating process optimization and automation. By promoting standardization and clarity in process modeling, the BPMN template empowers organizations to improve efficiency, agility, and compliance in their operations.

Opportunity Solution Tree Template

Solving problems — successful companies and productive teams just know how to do it. They’re able to identify many possible solutions, then settle on the one that leads to the desired outcome. That’s the power an Opportunity Solution Tree gives you. Designed by Teresa Torres, a product discovery coach, this mind map breaks down your desired outcome into opportunities for the product to meet user needs, then gives your team an effective way to brainstorm potential solutions.

What's on Your Radar Template

Do you or your team feel overburdened by tasks? Having trouble focusing on particular problems? What’s on Your Radar is a thought exercise in which you plot ideas according to their importance or relevance. Designers and teams use what’s on your radar to ensure that their ideas are within the scope of a given project. They also rely on the method to assess whether a given solution is likely to solve the problem at hand. But even if you’re not a designer, the method can help assign priorities and ground your ideas in reality.

BPMN for IT Service Delivery Management

The BPMN Diagram for IT Processes template maps and optimizes IT workflows, from incident management to service delivery. Ideal for IT teams looking to enhance service management, streamline operations, and boost service quality, this template provides a visual framework for identifying bottlenecks, improving communication, and achieving efficient IT process management.

The Product Storyboard

The Product Storyboard template enables product managers to visualize product experiences and user journeys. By mapping out key touchpoints, interactions, and scenarios, this template helps teams understand user needs and pain points. With sections for defining user personas, storyboarding user flows, and capturing feedback, it supports iterative product design and validation. This template serves as a storytelling tool for communicating product visions and guiding product development efforts towards delivering exceptional user experiences.

Low-Fidelity Prototype Template

Low fidelity prototypes serve as practical early visions of your product or service. These simple prototypes share only a few features with the final product. They are best for testing broad concepts and validating ideas. Low fidelity prototypes help product and UX teams study product or service functionality by focusing on rapid iteration and user testing to inform future designs. The focus on sketching and mapping out content, menus, and user flow allows both designers and non-designers to participate in the design and ideation process. Instead of producing linked interactive screens, low fidelity prototypes focus on insights about user needs, designer vision, and alignment of stakeholder goals.

Workflow Template

The digital world requires collaboration, and better collaboration leads to better results. A workflow is a project management tool that allows you to sketch out the various steps, resources, timeline and roles necessary to complete a project. It can be used on any multi-step project, whether it’s a business process or otherwise, and is ideal for plotting out the tangible actions you’ll need to take to achieve a goal and the order in which you need to complete those actions.

Infographic Template

As we bet you’ve experienced, data can get pretty dense and dry. But you need it to be compelling, memorable, and understandable. The solution? Infographics. These are tools that let you present information in a visually striking way and turn quantitative or qualitative data into stories that engage and resonate. Whoever you’ll be presenting to — customers, donors, or your own internal teams — our template will let you design an infographic that combines text and visuals to break down even the most complicated data.

Voice of the Customer Template

Identifying the voice of the customer is a crucial part of any customer experience strategy. Your Voice of Customer is simply a framework for understanding your customers’ needs, wants, preferences, and expectations as they interact with your brand. Evaluating your Voice of Customer allows you to dive into what your customers are thinking, feeling, and saying about your products and services, so you can build a better customer journey. Use the Voice of Customer template to record answers to key questions about your customer, including: What are they saying about our product? What do they need? How can we fulfill that need? And who is this persona?

Look Mock Analyze Template

Doing your homework (aka, the research) is a key step in your design process, and the Look, Mock, Analyze approach helps you examine, structure, and streamline that step. With this powerful tool you’ll be able to identify your strengths and weaknesses, what you did right or wrong, and whether you spent time efficiently. Our Look, Mock, Analyze template makes it so easy for you to discover inspiration, mock up designs, and get feedback — you can start by setting up your board in less than a minute.

Service Blueprint Workshop

The Service Blueprint Workshop by Lidia Olszewska is designed for collaborative service design sessions. This template helps teams visualize service processes, identify pain points, and brainstorm solutions. Use it to align cross-functional teams, improve service delivery, and ensure a seamless customer experience. It's ideal for workshops aimed at service optimization, fostering collaboration, and strategic planning in service design.

Storyboard for Product Development

Plan your product’s journey from concept to market with the Storyboard for Product Development template. It outlines every stage of development, including ideation, research, design, testing, and launch. This template promotes clarity, resource planning, and effective communication across teams, making it perfect for product managers and developers who need a comprehensive roadmap to bring innovative ideas to life.

UX Research Plan Template

A research plan communicates the fundamental information that stakeholders need to understand about a user experience research project: who, what, why, and when. The plan ensures everyone is aligned and knows what they must do to make the UX research project a success. Use the research plan to communicate background information about your project; objectives; research methods; the scope of the project, and profiles of the participants. By using a UX research plan, you can achieve stakeholder buy-in, stay on track, and set yourself up for success.