Applied's liked resources | Miroverse

Role Design Builder
Applied
131 likes
560 uses
Hypothesis Board
Infinity Works
262 likes
1.2K uses
Experience Map Template
Antoine Pezé
334 likes
1.9K uses
Service Blueprint Template
Daily Creations
1K likes
3.8K uses
Enhance your service design with the Service Blueprint template. This tool maps out the customer journey and backstage processes, helping you visualize and improve service delivery. It's perfect for aligning teams, identifying inefficiencies, and ensuring a seamless customer experience. Use this template to create a detailed roadmap of your service processes, fostering collaboration and strategic improvements in service design.
Skill Cards
Mobile.de
1.4K likes
6.2K uses
Skill Cards are a dynamic tool for assessing and developing skill sets within Agile teams. They provide a structured framework for reflecting on strengths, weaknesses, and learning goals, fostering a culture of continuous improvement. With Skill Cards, teams can identify skill gaps, distribute knowledge, and tailor professional development plans, empowering you to cultivate a high-performing team with diverse skill sets and shared expertise.
Scorecard for Customer-centric Prioritisation
Essense
246 likes
732 uses
Annual Content Calendar
Adrian Radev
733 likes
4.2K uses
The Minimum Viable Change Toolkit
Laura Duarte
165 likes
472 uses
Service Blueprint to connect journey & operations
Essense
1.2K likes
5.6K uses
Connect customer journeys with operational processes using the Service Blueprint by Essence. This template helps you map out service interactions and backend processes, ensuring seamless service delivery. Use it to align teams, identify gaps, and enhance the customer experience. Perfect for visualizing the entire service ecosystem and improving coordination between different service components.
Customer Journey
XO Projects
294 likes
1.5K uses
Personas
VMware Tanzu Labs
339 likes
2.3K uses
Jobs To Be Done (JTBD) for Product Managers
Product School
944 likes
5.2K uses
2021 Calendar
Cate Amery
136 likes
4.7K uses
Service Blueprinting Workshop
Xero
445 likes
3.4K uses
The Service Blueprinting Workshop template helps teams visualize and improve service processes. It includes ice breakers, context canvas, empathy maps, and action plans for service transitions. Use it to align teams, identify opportunities, and prototype service delivery from a macro to microscopic level, ensuring a comprehensive understanding of service orchestration and seamless collaboration. Ideal for remote and dispersed teams.