team rituals

Empathy Map Template

Attracting new users, compelling them to try your product, and turning them into loyal customers—it all starts with understanding them. An empathy map is a tool that leads to that understanding, by giving you space to articulate everything you know about your customers, including their needs, expectations, and decision-making drivers. That way you’ll be able to challenge your assumptions and identify the gaps in your knowledge. Our template lets you easily create an empathy map divided into four key squares—what your customers Say, Think, Do, and Feel.

Scrum Compass

The Scrum Compass is a visual tool for guiding Scrum teams through their journey. It provides a structured framework for understanding Scrum roles, events, artifacts, and values. This template offers a comprehensive overview of Scrum principles and practices, enabling teams to align on common goals, roles, and processes. By promoting clarity and alignment, the Scrum Compass empowers teams to navigate the complexities of Agile development and deliver value with confidence and efficiency.

Service Experience Observation Sheet

The Expanded Service Blueprint provides a detailed view of your service processes and interactions. This template is ideal for comprehensive service analysis and improvement. Use it to align teams, visualize the customer journey, and identify opportunities for optimization. It's perfect for enhancing service delivery, fostering collaboration, and ensuring a seamless and efficient service experience for your customers.

Pros and Cons List Template

A pros and cons list is a simple but powerful decision-making tool used to help understand both sides of an argument. Pros are listed as arguments in favor of making a particular decision or action. Cons are listed arguments against it. By creating a list that details both sides of the argument, it becomes easier to visualize the potential impact of your decision. To make your pros and cons list even more objective, it can help to weight each pro and con against the others. You can then present your decision with confidence, making a strong argument for why it’s the right one.

Work Plan Template

A work plan is essentially a roadmap for a project. It articulates the steps you must take to achieve the desired goal, sets demonstrable objectives, and establishes measurable deliverables. An effective work plan guides you throughout the project lifecycle, allowing you to realize an outcome by collaborating with your team. Although work plans vary, they generally contain four core components: goals, strategy, tactics, and deliverables.

IASA - Product Roadmap Canvas

The IASA - Product Roadmap Canvas template offers a holistic view of product development by integrating key elements such as customer needs, business goals, and technology requirements. By utilizing this canvas, teams can align their product strategy with market demands and ensure that development efforts are focused on delivering maximum value to customers.

iPhone App Template

Incredible percentages of smartphone users worldwide have chosen iPhones (including some of your existing and potential customers), and those users simply love their apps. But designing and creating an iPhone app from scratch can be one seriously daunting, effort-intensive task. Not here — this template makes it easy. You’ll be able to customize designs, create interactive protocols, share with your collaborators, iterate as a team, and ultimately develop an iPhone app your customers will love.

Theory of Change

Outline a roadmap to bring change to your organization with the Theory of Change Template. Become the transformational agent inside your organization.

Research Project Timeline

Embarking on a research project? The Research Project Timeline template is an essential tool for planning and managing your research activities. It helps you break down your project into manageable phases, set deadlines, and track progress. From literature review and data collection to analysis and reporting, this template ensures you stay organized and on schedule, enhancing your ability to conduct thorough research.

Features Audit Template

Add new features or improve existing features—those are the two paths toward improving a product. But which should you take? A features audit will help you decide. This easy, powerful product management tool will give you a way to examine all of your features, then gather research and have detailed discussions about the ones that simply aren’t working. Then you can decide if you should increase those features’ visibility or the frequency with which it’s used—or if you should remove it altogether.

Service Blueprint

Enhance your service design with the Service Blueprint Canvas. This template helps you visualize and analyze the entire service process, from front-stage customer interactions to back-stage support activities. Identify pain points, optimize workflows, and improve customer experiences. Ideal for service designers, managers, and teams focused on delivering exceptional service. The blueprint provides a comprehensive view, facilitating better communication and strategic planning.