The 5 Whys - Root Cause Analysis

Shehab Beram

7.7K

853

122

Report

What is it?

Five whys (5 whys) is a problem-solving method that explores the underlying cause-and-effect of particular problems. The primary goal is to determine the root cause of a defect or a problem by successively asking the question “Why?”.

How to use it?

1) Define the problem

2) Let your team describe the problem from different perspectives

3) Start by going top-down and ask "why". Start from the first Blue ring and go all the way down to the fith core layer which hopefully will be the root cause of the problem.

Shehab Beram

Senior Product Leader @ Lumofy

Hello! I'm a product manager and advisor. I have a passion for creating and developing empowered, motivated teams who believe in the product vision, understand how they contribute to that vision and are committed to solving customer problems. I believe shared collaboration spaces like Miro are an integral part of collecting and enabling diverse perspectives and making work smarter!

Similar templates

Product Reflection

Shehab Beram

60 likes

180 uses

Learn more

The Product Reflection template encourages teams to reflect on past experiences and lessons learned in product development journeys. By facilitating retrospective sessions, capturing insights, and identifying improvement opportunities, this template fosters a culture of continuous learning and improvement. With sections for evaluating successes, challenges, and areas for growth, it enables teams to iterate on their processes and enhance future product development efforts. This template serves as a tool for fostering team collaboration and driving iterative product innovation.

Data-driven UX Design Sheet

Damian from Miro

61 likes

110 uses

Learn more

Product Development Phases

Misael Neto

371 likes

1.1K uses

Learn more

The Product Development Phases template assists product teams in managing and tracking product development stages effectively. By defining key phases such as ideation, design, development, and launch, this template provides a structured framework for project planning and execution. With sections for setting milestones, allocating resources, and tracking progress, it enables teams to streamline development processes and drive projects to successful completion. This template serves as a roadmap for navigating the complexities of product development and ensuring timely delivery of high-quality products.