Service Blueprint [Research]
A Service Blueprint is a diagram that displays the service's entire process, including people, objects, tasks, time, and processes.
A Service Blueprint is a diagram that displays the service's entire process, including people, objects, tasks, time, and processes. The horizontal aspect of the blueprint shows the flow of processes of each role and the relationship between their moving parts.
The blueprint also shows what the user can see, as well as maps any work completed behind the scenes.
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Service Blueprint
Works best for:
Research & Design
The Service Blueprint by Slalom Philadelphia helps you map out service interactions and backstage processes. It's perfect for identifying service gaps and optimizing workflows. Use this template to align teams, improve customer experiences, and ensure seamless service delivery. It's ideal for fostering collaboration and strategic planning, making it a valuable tool for service design and improvement initiatives.
Empathy Map Template
Works best for:
Market Research, User Experience, Mapping
Attracting new users, compelling them to try your product, and turning them into loyal customers—it all starts with understanding them. An empathy map is a tool that leads to that understanding, by giving you space to articulate everything you know about your customers, including their needs, expectations, and decision-making drivers. That way you’ll be able to challenge your assumptions and identify the gaps in your knowledge. Our template lets you easily create an empathy map divided into four key squares—what your customers Say, Think, Do, and Feel.
Basic Storyboard
Works best for:
Storyboard
The Basic Storyboard template helps visualize and plan creative projects by breaking down scenes into manageable parts. With spaces for visuals, dialogue, audio, and notes, it ensures clarity and organization. Perfect for teams in film, animation, or presentations, this template enhances communication and saves time by providing a structured format to plan, review, and refine your project’s narrative and flow.
Flyer Maker Template
Works best for:
Design, Marketing
Whether it’s a client party or a nonprofit fundraiser, your event needs one key thing to be a smashing success: people to show up. That’s why promoting it is such an important part of the planning—and creating and sending a flyer is the first step. These single-page files will grab your guests’ attention and give them the key details, such as the time, date, and location (and if it’s a fundraiser, who/what the funds will benefit). This template will let you lay out text and customize a flyer design.
Website Landing Page Wireframe Template
Works best for:
Wireframe, UX, Design
The Website Wireframe template equips you with everything needed to kickstart your next website or web page concept. Rather than starting from scratch, the template offers a ready-to-use, customizable layout for your designs. Change and rearrange the included pages and components to build the perfect wireframe for your project.
Empathy Map
Works best for:
Research & Design, Market Research
The Empathy Map template helps you understand your users' needs, behaviors, and experiences. By visualizing what users think, feel, see, hear, and do, you can gain deep insights into their motivations and pain points. This template is essential for creating user-centered designs and improving customer experiences.