team rituals

Voice of the Customer Template

Identifying the voice of the customer is a crucial part of any customer experience strategy. Your Voice of Customer is simply a framework for understanding your customers’ needs, wants, preferences, and expectations as they interact with your brand. Evaluating your Voice of Customer allows you to dive into what your customers are thinking, feeling, and saying about your products and services, so you can build a better customer journey. Use the Voice of Customer template to record answers to key questions about your customer, including: What are they saying about our product? What do they need? How can we fulfill that need? And who is this persona?

Design Critique Template

If you are a designer or part of a design team, a design critique session is one of the best ways to get actionable feedback and improve your design thought process. Use the Design Critique Template to guide you and your team through the session and make sure your design solutions reach the desired outcomes.

Six Thinking Hats Template

The Six Thinking Hats by Dr. Edward de Bono was created as an alternative to argument, it is designed to help teams explore and develop ideas collaboratively. Use this template to boost creative thinking and get different perspectives so you and your team can make better-informed decisions.

Comparison Chart Template

Eliminate wasted time and learn to make snap decisions both with your team and on your own. Comparison charts are perfect for collaboration, as they allow you to establish differences between ideas or products and get a full picture of the risks and benefits that come with them.

BPMN for IT Service Delivery Management

The BPMN Diagram for IT Processes template maps and optimizes IT workflows, from incident management to service delivery. Ideal for IT teams looking to enhance service management, streamline operations, and boost service quality, this template provides a visual framework for identifying bottlenecks, improving communication, and achieving efficient IT process management.

Value Chain Analysis Template

First coined by Harvard Business School professor Michael Porter, the value chain analysis helps your team evaluate your business activities so you can find ways to improve your competitive advantage. A value chain is a set of activities that a company performs in order to deliver a valuable product from start to finish. The analysis itself allows your team to visualize all the business activities involved in creating the product—and helps you identify inefficiencies, bottlenecks, and miscommunication within the process.

Service Blueprint for Financial Services

The Service Blueprint for Financial Services template helps map and analyze customer interactions and backend processes within banks, insurance companies, and other financial institutions. Identify areas of improvement, enhance service delivery, and build customer trust. Perfect for financial service managers looking to streamline operations and enhance the overall customer experience.

Miro for AWS Well-Architected Framework Reviews

This AWS Well-Architected Framework Review (WAFR) template provides you and your team with a dedicated space to conduct a Well-Architected Framework Review with a client.

Empathy Map Canvas

Empathy Map Canvas is an essential tool for capturing user insights. By visualizing what users think, feel, and experience, you can create more effective and user-friendly designs. This template is perfect for teams focused on user-centered design.

Empathy Map Canvas

The Empathy Map Canvas is a versatile tool for visualizing user behavior and emotions. It helps teams capture insights about what users see, hear, think, and feel. Use this template to build empathy and ensure your product meets real user needs.

4-Circle Venn Diagram Template

The 4-Circle Venn Diagram Template has an easy, interactive, and dynamic way to visualize complex relationships between data sets. Empower your team's collaboration and communication with this powerful tool.

E-Commerce Wireframe Template

The E-commerce Website Wireframe template is designed to guide you through your e-commerce website wireframing journey. Start with a basic black-and-white wireframe, which includes all the essential elements and screens for a full UI design — just customize it to your needs. This template is ideal for any e-commerce business and can be easily adapted for a restaurant, clothing store, grocery shop, or tech retailer. With customizable components and an editable color scheme, you can quickly personalize the wireframe to fit your specific business.

Research Insight Synthesis Template

The Intelligent Research Insight Synthesis Template in Miro is a game-changer for teams looking to streamline their research processes. This template leverages Miro AI to automate tedious tasks such as clustering data and summarizing large datasets, allowing teams to focus on deriving meaningful insights. One standout benefit of using this template is its ability to enhance collaboration by providing a structured framework that reduces the need for manual organization, ensuring that no critical insights are overlooked. This not only speeds up the synthesis process but also significantly improves the quality and accuracy of research outcomes.

Dichotomous Key Template

The Dichotomous Key Template stands out as an exceptional tool for simplifying complex classification processes, significantly enhancing learning experiences. Breaking down intricate subjects into a series of binary decisions transforms how information is absorbed and understood. This systematic approach not only aids in retaining intricate details but also makes the learning process more engaging and interactive. Whether for educational purposes or professional use, the template’s design fosters a deeper comprehension of the subject matter, allowing learners and professionals to navigate complex scenarios with clarity and ease.

Cross-Functional Flowchart

The Cross Functional Flowchart template is a visual tool for illustrating the sequence of steps and interactions between different departments or functional areas within an organization. It provides a structured framework for mapping out processes, identifying handoffs, and improving communication and collaboration. This template enables teams to visualize end-to-end processes, identify bottlenecks, and streamline workflows across functions. By promoting transparency and alignment, the Cross-Functional Flowchart empowers organizations to optimize processes and drive cross-functional collaboration effectively.