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Quality Control Process Map

Aryanna Martin

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This quality control process map highlights the steps that need to happen to ensure that products meet specified quality standards. Important in organizations that ship products to end customers, this process makes sure that there are no defects in products delivered, as those can potentially damage reputation, harm customers, or cost a business. Identifying these steps is also crucial in streamlining operations, spotting potential issues, and facilitating continuous improvement.

Communicating with teams involved and making sure everyone is aligned on the same page can accelerate the process of resolution.

Aryanna Martin

Service Designer and Researcher

Multidisciplinary product strategist and researcher passionate about using data, technology, psychology, and human-centered design to solve problems and create compelling products and services. Based in London; Previously NYC & Berlin.


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