Process Map Template
Analyze and document your team’s processes and outcomes with our free Process Map template.
The Process Map template is a useful tool to document, analyze and better understand your team’s business processes and outcomes from these processes. The Process Map template is organized by stages that you can use to divide up your process or system, and record the objective, activities and deliverables at each stage of the process. Improve your team’s organization, productivity and communication by coming to a shared understanding of any kind of process.
About the Process Map template
What is the purpose of a process map?
You would never think about setting out into the unknown without a map. A Process Map is no different. Process Mapping is an effective exercise to assess, document, or strategize around any plan or approach your team might have. By breaking down the objectives, activities and deliverables at any stage of a project, you can gain insight into whether you are on track or effectively working through a problem.
Most teams who use Process Maps are looking to increase efficiency. By seeing a process laid out on the page, teams can identify areas for improvement: how to streamline the process, increase communication, and create better documentation. Use the Process Map template to assign stakeholders, define ownership and boundaries, clarify responsibilities, and establish metrics.
How do you create a process map?
The goal of Process Mapping is to break down your project so that your teammates understand your objectives and how you plan to achieve them. By dividing the project into stages, you can avoid misunderstandings and ensure everyone is aligned before moving forward.
Step 1: Define your goal.
What is the problem you would like to solve? What’s the process you would like to visualize?
This is the time to think big. As you advance through your Process Map, you’ll spend more and more time cutting your project up into bite-sized chunks. For now, though, feel free to set a broad goal.
Step 2: Brainstorm.
What steps will you need to take to solve this problem? How will the process unfold?
Don’t get too bogged down in the order in which you must undertake the process. Focus on getting all the steps down on paper. Think about the stakeholders you will need to involve in this project. You can also brainstorm resources you’ll need to get the job done.
Step 3: Define success.
How will you know when you’ve solved the problem? When is the process over?
Many teams skip this step, but it’s important not to neglect it. By defining clear metrics for success -- or even just a stopping point -- you give yourself something to work toward.
Step 4: Put things in order.
What steps will you take to solve the problem? What is the order in which you must work to make sure the process gets done?
Now is the time to think linearly. Take all the raw material from your brainstorm and start putting things in order. If it’s too daunting to work linearly, start by defining what you’ll need to do first and last, and then work on everything in between.
Step 5: Draw it out.
What does the problem look like? How can you visualize the process?
It’s time to put your Process Map template to work. Start by creating a key. The key should contain symbols that you’ll use throughout the Process Map. You might need symbols to represent activities, inputs, outputs, decisions, and endpoints. Use a system that is intuitive and scalable. For example, many people like to use arrows to indicate the flow of decision-making.
Step 6: Review the map.
Are you in a good position to solve the problem? Does the process map look actionable and digestible?
Invite stakeholders to interrogate the map. Pay close attention to possible redundancies, bottlenecks, and problems with workflow. Go over each step to make sure they flow logically from one another. It might help to return to the documents from your brainstorm and make sure nothing was lost in translation.
Process Map Template
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