Maria Hock

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  Service Blueprint to connect journey & operations

  Connect customer journeys with operational processes using the Service Blueprint by Essence. This template helps you map out service interactions and backend processes, ensuring seamless service delivery. Use it to align teams, identify gaps, and enhance the customer experience. Perfect for visualizing the entire service ecosystem and improving coordination between different service components.

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  A template to help you get started with building simple user journey maps.

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  Features Prioritization Tool

  The Features Prioritization Tool offers a systematic approach to prioritizing product features based on criteria such as value, effort, and strategic alignment. It provides a structured framework for capturing, evaluating, and ranking feature ideas, enabling teams to make informed decisions about what to build next. With customizable scoring mechanisms and visual dashboards, this template empowers product teams to optimize their product roadmap and deliver maximum value to customers, driving competitiveness and market success.