User Flows
A user flow is a visual representation of all different pathways a user can take when interacting with your digital product.
What are user flows?
A user flow is a visual representation of all different pathways a user can take when interacting with your digital product. Each flow describes a certain goal or task the user wants to complete. For example the scenario when a user wants to login to an app. The flow starts at the login page and ends-up when landing on the homepage or dashboard.
When do you use User Flows?
We advise you to make user flows in the early stages of your project. User flows will form an important part of the foundation on which the product is built. It helps you and your project team to focus on the logic of the product. Defining the pages, steps and components that are needed for making the wireframes and designs.
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Service Blueprint
Works best for:
Research & Design
The Service Blueprint template is perfect for visualizing the orchestration of service components. It maps out frontstage and backstage elements, helping you analyze and enhance customer experiences. Use this template to align teams, identify pain points, and streamline processes, ensuring a seamless service delivery. It's ideal for creating a shared understanding of service dynamics among stakeholders and collaborators.
User Story Map Template
Works best for:
Marketing, Desk Research, Mapping
Popularized by Jeff Patton in 2005, the user story mapping technique is an agile way to manage product backlogs. Whether you’re working alone or with a product team, you can leverage user story mapping to plan product releases. User story maps help teams stay focused on the business value and release features that customers care about. The framework helps to get a shared understanding for the cross-functional team of what needs to be done to satisfy customers' needs.
Journey Map To Plot the Customer Experience
Works best for:
Customer Journey Map
A journey is a tool to map out the customer experience of (a part of) your product/service in a visual way.
iPhone App Template
Works best for:
UX Design, Desk Research, Wireframes
Incredible percentages of smartphone users worldwide have chosen iPhones (including some of your existing and potential customers), and those users simply love their apps. But designing and creating an iPhone app from scratch can be one seriously daunting, effort-intensive task. Not here — this template makes it easy. You’ll be able to customize designs, create interactive protocols, share with your collaborators, iterate as a team, and ultimately develop an iPhone app your customers will love.
Analytics Storyboard
Works best for:
Planning, Storyboard, Design
Visualize your data insights with the Analytics Storyboard template. This tool is perfect for data analysts and business intelligence teams, helping you present complex data in a clear and engaging narrative format. It includes sections for data sources, key findings, and visualizations, ensuring your audience can easily understand and act on your insights. Use this template to create compelling data stories that drive informed decision-making and strategic planning.
Stage-Gate Process Flowchart Template
Works best for:
Diagramming, Project Management
The Stage-Gate Process Flowchart Template structures a project into distinct stages separated by decision-making gates, enhancing the quality of decisions and leading to more successful project outcomes.