Technical Issue Process Map

A technical issue process map is a visual tool used to illustrate steps that can be done to manage or resolve an issue that has occurred. Oftentimes, when an issue occurs, the tendency for teams and individuals is to throw solutions at the problem without properly analyzing it. This action can backfire as they can either solve the problem temporarily or make it even worse. This technical issue process map provides structure to problem-solving.

One of the most important part of resolving technical issues is communication. Communicating with teams involved and making sure everyone is aligned on the same page can accelerate the process of resolution.