Service Blueprint

Why use this:

1. To visualize all processes of a service as it currently exists so that contributors can see at a glance where their work-stream fits into the end-to-end service delivery

2. To spark meaningful discussions between stakeholders by identifying where inter-dependencies exist and address gaps or opportunities to improve

3. To identify misunderstandings across teams

4. To improve employee and end user UX

5. To use as a single, durable end-to-end artifact of a service that aligns all service stakeholders