Essense

Journey Map To Plot the Customer Experience
Essense
817 likes
3.5K uses
Scorecard for Customer-centric Prioritisation
Essense
246 likes
729 uses
Service Blueprint to connect journey & operations
Essense
1.2K likes
5.6K uses
Connect customer journeys with operational processes using the Service Blueprint by Essence. This template helps you map out service interactions and backend processes, ensuring seamless service delivery. Use it to align teams, identify gaps, and enhance the customer experience. Perfect for visualizing the entire service ecosystem and improving coordination between different service components.
The Amsterdam House
Essense
475 likes
2.9K uses

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