Ann-Louise Davidson

Published Resources

• Empathy Map

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• Focus Group Design

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• Preparing Expert Interview Protocols

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• Usability Testing

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• Getting Started With Prototyping

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• Analyzing Interpreting Interviews

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• Preparing a User Interview Protocol

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• Innovation Design Critique

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• 10 X 10 Ideas Matrix: A Brainstorming

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• Impact Pursuit: Systems Mapping Tool

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