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Product Operations Maturity Framework

Rhiannon Gaskell

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This product operations maturity framework helps us paint a North Star picture of mature product operations. We use this as our basis for structured quarterly cross-functional Product Group Operations planning.

  • Initiatives for prioritization are mapped to the areas of the framework that they are intended to uplift.

  • Decisions regarding what initiatives will be prioritized for delivery are then made, in consultation with stakeholders, based on an assessment of what areas of the maturity framework need focused uplift.

  • Feedback and data insights collected from product team discovery interviews and engagement survey check-in results help us identify these areas of need.

Rhiannon Gaskell

Culture Amp


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