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Process Turtle Map

Aryanna Martin

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A Process Turtle Map is a visual tool that helps document knowledge and provide context as to how a specific process in an organisation operates. This diagram helps teams analyse practices and business systems to identify elements that are not working and determine potential process changes.

A Process Turtle Map typically has the following sections:

  • Process: the process you are assessing

  • Inputs: Information the process needs

  • Resources: Tools, technology, materials needed

  • Methods: Support processes and procedures needed

  • People: People and teams involved for collaboration

  • KPI: Indicators of success and good performace

  • Outputs: Items that need to be delivered

Aryanna Martin

Service Designer and Researcher

Multidisciplinary product strategist and researcher passionate about using data, technology, psychology, and human-centered design to solve problems and create compelling products and services. Based in London; Previously NYC & Berlin.


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