All templates

Align EX with CX through Systems Thinking

Garuda Stories

368 Views
9 uses
2 likes

Report

This workshop helps organizations map the current customer and employee journeys, identify growth barriers, and uncover opportunities. Through service blueprinting and visual mapping exercises, teams explore misalignments and use the ADKAR change model to define actionable growth strategies. Bridging the gap between customer experience (CX) and employee experience (EX).

Garuda Stories

Transformation Strategist

I help organizations drive meaningful change by aligning Employee Branding and Storytelling with business transformation.


Categories

Similar templates

Learn more

Mindmapping

369 likes

2.3K uses

Learn more