Design Thinking: Empathy Map

Voltage Control

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Report

The Design Thinking Foundations Activity is a guided process designed to help participants empathize with users and uncover insights to drive innovation and problem-solving. This activity leverages key aspects of design thinking—such as empathy, observation, and user feedback—to enable individuals or teams to gain a deeper understanding of a user’s experience. By exploring the emotional and sensory aspects of the user's journey, participants are better equipped to identify their needs, frustrations, and desires.

Voltage Control

Facilitation Academy

Voltage Control is a facilitation academy that develops collaborative leaders through certification programs for product innovators, executives, consultants, and educators. Today's leaders are confronted with unprecedented uncertainty and complex change. Navigating this uncertainty requires a systemic facilitative approach to gain clarity and chart pathways forward. We prepare today's leaders for now and what's next.