Empathy Map
This is a general empathy map template which includes prompts for using it with personas.
This is a general empathy map template which includes prompts for using it with personas. Empathy mapping is important for:
Getting into the user centric mindset and making sure you are not designing from your own assumptions, but actually delivering value to the user
Better understanding the user by perceiving their feelings and emphasizing with their needs
It can be used for both general research purposes as well as when you have observed a pattern in behaviour but the problem is not clear (e.g. website visit rate significantly dropping amongst users of a certain demographic).
Get started with this template right now.
Outcome Mapping Template
Works best for:
Diagrams, Mapping, Project Management
Use Miro’s outcome mapping template to improve your operational efficiency. Outcome mapping will help you visualize all the possible strategic outcomes for your upcoming project, allowing you to see into the black box to identify any potential challenges along the way.
Service Blueprint Template
Works best for:
Desk Research, Operations, Market Research
The Service Blueprint template is a visual tool for designing and optimizing service experiences. It provides a structured framework for mapping customer journeys, identifying touchpoints, and aligning internal processes. This template enables teams to visualize the entire service ecosystem, uncover pain points, and innovate solutions to enhance customer satisfaction. By promoting customer-centricity and collaboration, the Service Blueprint empowers organizations to deliver exceptional service experiences and drive sustainable growth.
3-Circle Venn Diagram
Works best for:
Education, Diagrams, Brainstorming
Venn diagrams have been a staple of business meetings and presentations since the 1800s, and there’s a good reason why. Venn diagrams provide a clear, effective way to visually showcase relationships between datasets. They serve as a helpful visual aid in brainstorming sessions, meetings, and presentations. You start by drawing a circle containing one concept, and then draw an overlapping circle containing another concept. In the space where the circles overlap, you can make note of the concepts’ similarities. In the space where they do not, you can make note of their differences.
Flowchart Template
Works best for:
Flowcharts, Mapping, Diagrams
Trying to explain a process or workflow to your team — or just wrap your head around it yourself? Sometimes the best way is to see it, and that’s when you create a flowchart. Using common shapes (generally just ovals, rectangles, diamonds, and arrows), a flowchart shows you the direction a process or workflow goes and the order of steps. Beyond giving you a clear understanding, you’ll also be able to see potential flaws and bottlenecks, which helps you refine and improve your process and create a better product more efficiently.
Product Roadmap (Now, Next, Later, Trash)
Works best for:
Planning, Mapping
The Product Roadmap (Now, Next, Later, Trash) template allows teams to organize their product development initiatives into four distinct categories: current priorities, upcoming features, future plans, and discarded ideas. By visualizing the roadmap in this manner, teams can maintain focus on immediate objectives while keeping an eye on future opportunities and managing stakeholder expectations effectively.
Mental Model Template
Works best for:
Business Management, Mind Mapping, Diagrams
Smart solutions and strong, strategic decisions. The best organizations make both, and a mental model is designed to help them do it. We give you a fast and easy way to try it out — just fill out our ready-made, flexible template and add sticky notes, shapes, and arrows to create a powerful map.