Delight Model

Nesrine Changuel

Report

The Product Delight Miro Board is a practical, step-by-step template designed to help product teams build experiences that truly stand out.

Based on the Delight Model introduced in the Product Delight Book, this board guides you from understanding user motivators to designing and validating solutions that create real emotional connection, not just functional value.

Inside the template, you will:

• Identify functional and emotional motivators driving user behavior • Turn motivators into clear product opportunities • Use the Delighter Wheel to spark innovative solution ideas • Categorize concepts using the Delight Grid (Low, Surface, and Deep Delight) • Validate your ideas with the Delight Excellence Checklist to maximize user and business impact

This is the exact structure I use in my workshops and executive sessions with product teams in both large organizations and startups.

If you want to move beyond building features and start building products people feel connected to, this board will give you the clarity, vocabulary, and tools to do it.

Build products that function well. Design products that delight.

Nesrine Changuel

Product trainer @ Product Excellence

I am a trainer, speaker, and author, the author of Product Delight Book. With a background in research and over a decade of experience building globally used and loved products such as Skype, Spotify, Google Meet, and Chrome. I am mostly known for my focus on emotional connection and user delight. Today, I teach, speak, and train companies around the world on how to create delightful, emotionally resonant products.

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