Customer Journey Adoption Map

This is a Customer Journey Map - designed to help users of Miro map out their first year of Adoption. It provides the user with an area to map out their business objectives on the top right-hand side.

• The main journey (centre of screen) outlines the typical stages for a Miro deployment:

  • Time frames

  • Key Moments of Truth (where value is delivered)

  • What has been done to get to that moment of truth

• The idea is that the user of the template can customise and adjust as they see fit, but base it on a typical customer journey.