This Cross-Functional Swimlane template helps teams map processes clearly across roles, departments, or systems. Each swimlane represents a function, making ownership, handoffs, and dependencies visible at a glance. Use it to align stakeholders, identify bottlenecks, and uncover gaps or overlaps in responsibility. The structured layout supports collaborative workshops, process improvement sessions, and service design work by keeping complex workflows easy to follow. Ideal for remote or hybrid teams, this template encourages shared understanding and faster decision-making across functions.
