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Confidence Tool

Heikki Ervast

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You can use this tool, when there is a lack of mutual trust at the workplace or community.

Confidence tool has four phases:

1) connecting to theme and situation

2) summary of the participants’ understanding

3) having a dialogue about sheltering, supporting, preventing and possible making factors on a road to mutual confidence and

4) steps and decisions participants are willing to commit.

Heikki Ervast

Dialogues & Design Ltd


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