Shared Problem Understanding

How to Public Sector

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This tool provides a framework for a short workshop that helps to create a shared understanding of the problem that will be the starting point for the joint project. The three alternatives (A, B, or C) depend on the amount of time the public sector can invest.

This tool is aimed at service design educators, students and the public sector.

How to Public Sector

Service Design Research Project @ Köln International School of Design, TH Köln

The publication "How to Public Sector? (2024, TH Köln, Birgit Mager, Meredith Davis) analyzes and evaluates collaborations between service design universities and the public sector. It provides an overview of different types of collaboration, identifies success factors that are crucial for effective collaboration, and offers recommendations and tools to support partners throughout the collaboration process.