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Christopher Sparshott

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Christopher Sparshott

Fractional Customer Success @ SuccessbyCS

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I’m Chris, an Auckland-based Fractional Customer Success Manager and RevOps advisor who helps SaaS and services companies in ANZ/APAC turn customer value into durable revenue. For 20+ years I’ve worked at the intersection of product, sales, and service leading enterprise relationships at IBM and UiPath, and partnering with ITSM-focused MSPs to design customer journeys that reduce churn, lift NRR, and create expansion paths grounded in outcomes, not noise.

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