Design service blueprints faster with AI-powered Miro Flows
This template is for service designers, product teams, and experience leaders who want to turn customer insights into clear, actionable service designs, faster and with better alignment.
Powered by Miro Flows and Miro Sidekicks, this multi-step workflow helps your team transform research, journeys, and workshop outputs into current- and future-state service blueprints, improvement opportunities, and execution plans, all directly on the canvas.
👉 Learn more about the Service Blueprints AI Playbook:
https://miro.com/ai-playbooks/service-blueprints/
🎥 Watch the step-by-step walkthrough video: https://youtu.be/tbOXSiqGSf8
Who this template is for
Service designers and CX teams
Product managers and experience designers
Operations and transformation teams
Design and innovation leaders
Cross-functional teams improving end-to-end services
Whether you’re mapping an existing service or designing a future-state experience, this template gives you a structured, AI-assisted way to move from insights to action.
Why you’ll love it
Faster service design: Generate service blueprints in minutes, not weeks
AI-powered, human-in-the-loop: Keep design judgment with your team while AI accelerates synthesis
Single source of truth: Connect research, insights, and designs in one place
Built for collaboration: Work with AI and teammates together on the canvas
Easy iteration mid-flow: Update insights or designs and refresh downstream artifacts instantly
What this template helps you create
An insights and journey synthesis document
A current-state service blueprint diagram
A pain points and opportunity assessment
A future-state service blueprint
A Kanban board for service improvement actions
How to use the template
Click Use template to instantly deploy the service blueprint workflow
Add your inputs — research, journeys, transcripts, and workshop outputs
Run the flow to generate connected service design artifacts
Collaborate with your team or AI Sidekicks to deepen insights and refine designs
Iterate mid-flow and re-run downstream steps as your service evolves
