Mini Glossary

How to Public Sector

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Report

This tool helps to create a common language within the collaborative project between university service design programs and the public sector organization. This tool is aimed at service design educators, students, and public servants who are involved in public sector collaborations. It is useful to use this tool at the beginning of the collaborative project to define an initial set of terms.

It is a tool that can grow over time as the collaboration progresses.

How to Public Sector

Service Design Research Project @ Köln International School of Design, TH Köln

The publication "How to Public Sector? (2024, TH Köln, Birgit Mager, Meredith Davis) analyzes and evaluates collaborations between service design universities and the public sector. It provides an overview of different types of collaboration, identifies success factors that are crucial for effective collaboration, and offers recommendations and tools to support partners throughout the collaboration process.