Izo Academy Customer Journey Map

Izo

Report

The CJ Map is a tool that graphically identifies everything a customer experiences, from discovering a company to becoming a customer and buying its products or contracting its services. This isn't just about a tool; it's about a fundamental shift in perception, a way of mapping the intricate path your clients navigate, revealing the invisible and aligning your entire organization with the authentic voice of your customer.

Izo

The Experience Company

We believe in what we do and we love it 🧡 We improve people's lives through the relationship they have with companies, because we believe that if people are happier, we are helping to build a better world. That is why we have been helping companies around the world to create better experiences and design with customers and employees at the center for over 26 years. We believe in what we do. Being creative, innovative and approachable is in our DNA. We are a group of professionals from all o