This template is a step-by-step plan for a 2-3 hour session designed to discuss a problem, topic, or research results. It helps translate quantitative data into qualitative insights.
It can be used for reviewing Engagement Survey results in mixed groups or for overall/quarterly/annual retrospectives or as a part of change management when "voices of the system" should be heard.
The template includes:
introductions,
data review,
gathering opinions and interpretations,
analyzing causes and risks,
assessing problem severity,
creating and filtering action points and
closing.
Each step includes facilitation instructions.
