Customer Discovery Session

Rhys Mohun

912

Report

Uncover real customer problems and validate solutions.

Follow classic design thinking methodology to facilitate an effective and creative team collaboration. Ideal for midsize and larger teams:

Double Diamond framing: create choices <> make decisions
Step-by-step through customer problem definition right up to hypothesis creation
6x classic design thinking exercises to stimulate creativity
Develop a consistent behavior-based premise

Oh -- and it all starts with team breathwork. 💜 It always works.

Rhys Mohun

Experimentation Consultant @ Formentor Labs

I teach growth teams the strategy and structure needed to develop a reliable experimentation practice. I'm on a mission to see 1,000 people complete their first experiment. | Easy-to-follow workflow templates are available at formentor.ca