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Business Improvement Process Map

Deanne Watt

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DMAIC Business Improvement Map Workshop Using a Fill-In Table helps teams turn scattered improvement conversations into a structured, slide-ready plan. Using a simple DMAIC table, Define, Measure, Analyze, Improve, Control, you align on purpose, tools, and outputs for each phase and leave with a clear action plan tied to owners and dates.

What is this?

A facilitated workshop that guides teams through filling a structured DMAIC table to create a shared improvement narrative that fits on one slide and drives execution.

What problem does it solve?

  • Meetings full of opinions instead of data

  • Missing baseline metrics

  • Root causes based on assumptions

  • Improvements that fade after rollout

How to use

  1. Write the process name, trigger > end condition, and one measurable aim

  2. Fill DEFINE with a clear problem statement, scope, metric, and owner

  3. Fill MEASURE with baseline metrics, data sources, and collection plan

  4. Fill ANALYZE with ranked root causes and supporting evidence

  5. Fill IMPROVE with prioritized solutions, pilot plan, and future-state flow

  6. Fill CONTROL with metrics, thresholds, owners, and escalation actions

  7. Trim each cell to 3–5 bullets for executive clarity

Common pitfalls

Too many metrics, vague root causes, solution wishlists, weak control plans.

Ways to avoid mistakes

Limit to 3–5 metrics, write root causes as testable statements, tie each solution to a metric shift, define thresholds and response rules.

Miro Features Used

Tables for the DMAIC grid, Sticky notes for rapid input, Frames for each phase, Tags for owners and metrics, Voting for prioritizing root causes, Comments for open risks

FAQ

Q: Who can benefit from this template? A: Process owners, operations leads, continuous improvement teams, project managers, and data partners.

Q: What do I leave with? A: A completed DMAIC table, top root causes, prioritized improvements, and a control plan with named owners and review cadence.

Q: Can this fit on one slide? A: Yes, the table is designed to communicate the full improvement story in a single executive-ready view.

Deanne Watt

Product Strategy @ MiNDPOPToolkit.com

My approach to product is to get to the heart of what drives a company. I am passionate about the entire end-to-end process and making it more efficient, collaborative as well as aligning teams and improving communication. We have built about 200 Miro boards so far that cover ideation, strategy, design, engineering, and even marketing promotion.


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