Before jumping to solutions, these exercises help teams frame the right opportunity.
This discovery workshop guides teams to focus on a specific use case, agree on success criteria, and build a shared view of how the work happens today. By mapping the current workflow, teams identify friction, inefficiencies, and quality gaps, then assess where AI could realistically add value. The outcome is not an AI solution, but a prioritised opportunity to improve the workflow. This sets the focus for the AI initiative to follow.
