change management

Customer Journey Mapping Template Pack

A customer journey map (CJM) is a visual representation of your customer’s experience. It allows you to capture the path that a customer follows when they buy a product, sign up for a service, or otherwise interact with your site. Most maps include a specific persona, outlines their customer experience from beginning to end, and captures the potential emotional highs and lows of interacting with the product or service. Use this template to easily create customer journey maps for projects of all kinds.

Kanban Framework AI Template

Optimized processes, improved flow, and increased value for your customers — that’s what the Kanban method can help you achieve. Based on a set of lean principles and practices (and created in the 1950s by a Toyota Automotive employee), Kanban helps your team reduce waste, address numerous other issues, and collaborate on fixing them together. You can use our simple Kanban template to both closely monitor the progress of all work and to display work to yourself and cross-functional partners, so that the behind-the-scenes nature of software is revealed.

Storyboard for Game Design

The Storyboard for Game Design template is a structured tool for visualizing your game’s development from concept to execution. It includes sections for roles, storyboarding, scripting, and asset management, ensuring clarity, consistency, and alignment across the team. Ideal for game designers, this template streamlines planning, helps manage resources, and promotes a cohesive and engaging gaming experience.

UX Project Canvas Template

Inspired by Alexander Osterwalder's 2005 business model canvas, the project canvas will help your team visualize the big picture of your UX and design projects, providing a convenient structure that holds all of your important data. This innovative tool enables you to transform an idea into a project plan, stimulating collaboration and communication between collaborators. Unlike alternative models, the project canvas is a simple interface. There are few startup costs, and employees can easily be brought up to speed to start using the canvas quickly.

Kano Model Template

When it comes down to it, a product’s success is determined by the features it offers and the satisfaction it gives to customers. So which features matter most? The Kano model will help you decide. It’s a simple, powerful method for helping you prioritize all your features — by comparing how much satisfaction a feature will deliver to what it will cost to implement. This template lets you easily create a standard Kano model, with two axes (satisfaction and functionality) creating a quadrant with four values: attractive, performance, indifferent, and must-be.

Social Media Strategy Template

The Social Media Strategy Template streamlines planning, fosters efficiency and collaboration, and enables quick adjustments and optimizations to your social media campaigns. With its adaptability, you can customize the template to meet your campaign needs and respond to changing social media trends.

Product Vision & Differentiation Strategy Template

The Product Vision & Differentiation Strategy Template assists product managers in crafting compelling product visions and differentiation strategies. By articulating product goals, unique value propositions, and competitive advantages, this template guides strategic planning and execution. With sections for defining target markets and assessing market dynamics, it enables product managers to create differentiated products that resonate with customers. This template serves as a roadmap for achieving market leadership and sustainable growth through product innovation.