NOVEMBER 28, 2023
Miro named a 2023 Gartner® Peer Insights™ Customers' Choice for Visual Collaboration Applications
The report highlights the importance of visual collaboration applications to asynchronous as well as real-time work activities.
SAN FRANCISCO and AMSTERDAM, November 28, 2023 -- Miro®, the visual workspace for innovation, announced it was named a Customers’ Choice in the 2023 Gartner Peer Insights 'Voice of the Customer': Visual Collaboration Applications. Gartner Peer Insights Customers' Choice distinctions recognize vendors and products that meet or exceed both the market average ‘Overall Experience’ and the market average ‘User Interest and Adoption’.
Miro received an overall rating of 4.4 out of a possible 5 stars based on 349 reviews conducted over an 18-month period as of 31st July 2023. Ninety-one percent of reviewers said they would recommend Miro, more than any other vendor in the report.
Miro is a visual workspace for innovation designed to empower teams of any size to create the next big thing. The platform's infinite canvas, deep integrations, and range of features enable teams to support critical workflows across strategy and planning, customer-centric product design, and iterative product development.
One user who reviewed Miro for Gartner Peer Insights said, “Our experience with Miro has been exceptional. Miro visual collaboration application empowers teams to ideate, plan, and innovate seamlessly in real-time. Its versatile shared digital canvas, intuitive interface, and comprehensive collaboration features foster creativity, enhance communication, and drive efficient teamwork across distances and devices.”
Another reviewer commented, “Miro is a game-changing online collaboration tool. The platform allows for co-creation of knowledge and idea sharing across many time zones and geographies and enhances our efficiency as a team.”
“Miro is becoming an increasingly critical part of the enterprise application stack, and guided by feedback from our community of users, we’re focused on helping to improve the speed and impact of innovation - especially for teams charged with the development of products and services,” said Paul D’Arcy, Miro’s Chief Marketing Officer. “But, in many ways, innovation, while critical for survival, is getting harder and harder for today’s enterprises."
"A recent Miro report found that without innovation, 82% of enterprise leaders believe their company is at risk of not surviving the next five years. But despite this wide agreement, many (62%) say innovation falls by the wayside due to a combination of fear, economic uncertainty, and investment in the wrong tools. Miro wants to change this dynamic by delivering a workspace designed to thoughtfully support the innovation process from start to finish, helping product development teams to bring the right products to market faster."
Miro is redefining the standard for collaborative innovation by delivering an enterprise-grade platform with core capabilities purpose-built for teams that bring new products and services to market every day. It starts with six bundles of capabilities built for all stages of the innovation journey – all in one tool. These include:
The six bundles are combined with an open and flexible platform designed to enable enterprises to adapt Miro to their specific needs through integrations, applications, templates, etc., and it’s all supported by a secure and compliant enterprise foundation designed to help keep data protected and enable Miro to be easily managed across the organization.
The “Voice of the Customer” is a document that synthesizes Gartner Peer Insights’ reviews into insights for IT decision-makers. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in the buying process, as it focuses on direct peer experiences of implementing and operating a solution.
Gartner, Voice of the Customer for Visual Collaboration Applications, By Peer Contributors, 29 September 2023.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, PEER INSIGHTS is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end-users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product, or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
For more information and to download the 2023 Gartner® Peer Insights™ Customers' Choice for Visual Collaboration Applications please visit this link.
About Miro Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world. To learn more, please visit https://miro.com. Contact: firstname.lastname@example.org