Align Ex With CX Through Systems Thinking
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Map and align the Customer Experience (CX) and Employee Experience (EX) to identify systemic gaps and create a future-state customer journey. This workshop helps participants map personal barriers (based on ADKAR) and align them with organizational challenges and enablers (Garuda attributes). By addressing frustrations at an individual level, teams uncover systemic solutions that drive both personal growth and business transformation.
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Garuda Stories
Transformation Strategist
I help organizations drive meaningful change by aligning Employee Branding and Storytelling with business transformation.
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