Insight gathering

Simplify your workflows and optimize your daily routines with our collection of insight gathering templates.

5 Whys Template

5 Whys Template

Clearly analyze and understand the root of a problem or issue.

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Communications Plan template

Communications Plan template

Send a clear, effective message to your audience with our Communications Plan template.

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Customer Journey Map Template

Customer Journey Map Template

See your business from your customer’s point of view – and design the best experience for them.

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Empathy Map Template

Empathy Map Template

Visualize your users' needs to develop better products and services.

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Event Brief Template

Event Brief Template

Create a comprehensive overview of an event you are planning to run with our Event Brief templat...

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Executive Summary Template

Executive Summary Template

Distill your ideas into an exciting and actionable plan with our Executive Summary template.

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FMEA Analysis Template

FMEA Analysis Template

Identify risks so you can optimize and stabilize business processes.

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Growth Experiments Template

Growth Experiments Template

Test strategies for scaling your business with our Growth Experiment template.

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HEART Template

HEART Template

Measure the user experience on a large scale.

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KWL Chart Template

KWL Chart Template

Focus on important ideas and expand your learning.

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Kaizen Report Template

Kaizen Report Template

Document and summarize continuous improvement activities across your teams and org.

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Kano Model Template

Kano Model Template

Using the two dimensions of satisfaction and functionality, assess how customers feel about prod...

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PEST Analysis Template

PEST Analysis Template

Analyze how internal and external factors may impact your company’s performance.

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Perceptual Map Template

Perceptual Map Template

Visually represent customers’ perceptions of your company, brand, product, or service.

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Personas Template

Personas Template

Create target user profiles to better understand how to sell to them.

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Random Words Template

Random Words Template

Generate new ideas and solve problems with your team using the random word brainstorming techniq...

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Scenario Mapping Template

Scenario Mapping Template

Create a guide to what personas are doing, thinking, and feeling in different situations.

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Target Audience Template

Target Audience Template

Identify your potential customers with our Target Audience template.

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The Official Remote 5-day Design Sprint

The Official Remote 5-day Design Sprint

The five-day process for solving problems and testing new ideas.

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Use Case Diagram Template

Use Case Diagram Template

Illustrate examples of interactions between personas and use cases.

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User Interview Template

User Interview Template

Capture relevant details from discussions with current or potential customers to examine user ex...

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User Story Map

User Story Map

Visually plan and prioritize product releases and communicate them to your team.

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Value Chain Template

Value Chain Template

Understand the value of the product or service your business has delivered to your customers.

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What? So What? Now What? Template

What? So What? Now What? Template

Engage in critical reflection about an experience.

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Work Plan template

Work Plan template

Define the milestones of a project and create a detailed plan to achieve your goals.

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