roadmap

User Research Repository Template

Drowning in research files, interview notes, and study results that never see the light of day? A user research repository is your centralized hub for organizing, tracking, and synthesizing all your UX research efforts. This template helps product teams, researchers, and designers transform fragmented insights into a searchable, actionable knowledge base that drives better product decisions. Built with Miro Tables, you can filter by participant segments, track study progress, and instantly surface relevant findings when you need them most.

Voice of the Customer Template

Identifying the voice of the customer is a crucial part of any customer experience strategy. Your Voice of Customer is simply a framework for understanding your customers’ needs, wants, preferences, and expectations as they interact with your brand. Evaluating your Voice of Customer allows you to dive into what your customers are thinking, feeling, and saying about your products and services, so you can build a better customer journey. Use the Voice of Customer template to record answers to key questions about your customer, including: What are they saying about our product? What do they need? How can we fulfill that need? And who is this persona?

QBR Presentation Template

Use Miro’s QBR Presentation Template to give clients an overview of their business performance and show where you can add more value. Review your successes over the past 90 days and create a plan of action for the next quarter.

Innovation Matrix Template

Visualize the best way to grow your business with this Innovation Matrix template. It’ll show you how to streamline your innovation, make the right decisions about which areas of your business to innovate, and manage the entire process. So if you want to figure out the best way to innovate in your business, an innovation matrix can help.

Mental Model Template

Smart solutions and strong, strategic decisions. The best organizations make both, and a mental model is designed to help them do it. We give you a fast and easy way to try it out — just fill out our ready-made, flexible template and add sticky notes, shapes, and arrows to create a powerful map.

Annual Report Presentation Template

Trying to cut down on the time it takes to create a stunning yet professional annual report presentation to wow your stakeholders? Use this template to outline all the in-depth information about your company’s performance in an engaging and easy-to-digest way.

PEST Analysis Template

No business operates inside a vacuum, so if you want to succeed, you have to successfully deal with local laws, government regulating bodies, the health of the local economy, social factors like the unemployment rate, average household income, and more. Use the PEST Analysis Template to help you explore how the world impacts your business and how you can work around it.

Agenda Template

Even when you’ve hosted meetings for years, hosting them online is different. Keeping them structured, purposeful, and on-task is key. That all starts with having a detailed agenda, and this template makes it so easy for you to create one.

BPMN Process Flow Template

A BPMN (Business Process Model and Notation) process flow template provides a standardized way to visualize, document, and optimize your business processes. Whether you're mapping customer journeys, approval workflows, or operational procedures, BPMN diagrams help teams understand complex processes at a glance. Use this template to create clear, collaborative process documentation that keeps everyone aligned and drives continuous improvement across your organization.

On-Call Incident Log Template

Are critical system outages turning your team into firefighters scrambling through Slack threads, email chains, and hastily scribbled notes? When incidents strike, the last thing you need is hunting through scattered logs while your users wait for answers. Without a centralized way to track incident details, response times, and root causes, even your best engineering teams struggle to spot the patterns that could prevent future outages. This disconnect between incident response and learning means you're likely repeating the same mistakes, missing early warning signs, and burning out your on-call engineers. But there's a better way to handle the inevitable chaos of system incidents.

Product Backlog

A product backlog template helps product teams organize, prioritize, and track all product requirements in a single, collaborative workspace. Instead of juggling scattered spreadsheets, docs, and sticky notes across different tools, you can maintain a living, visual backlog that keeps everyone aligned on what needs to be built and why. Use Miro's table feature to create structured backlogs that integrate seamlessly with your existing workflow while enabling real-time collaboration between product managers, engineers, and stakeholders.

Swimlane Flowchart Template

Ever watched a project stall because nobody knew whose turn it was to act? A swimlane flowchart eliminates the guesswork by visually organizing processes across departments, roles, or systems. Each "lane" represents a different actor, making it instantly clear who owns each step in your workflow. Use this template to bring transparency to complex multi-department processes, streamline handoffs, and keep everyone aligned on their responsibilities.

UX Research Plan Timeline Template

Scattered research activities killing your project momentum? A UX research plan timeline template transforms chaotic research coordination into clear, visual project tracking. Map out user interviews, usability tests, and analysis phases on one shared timeline that keeps cross-functional teams aligned on research progress and deliverables. Built with Miro's Timeline feature, this template lets you track dependencies, adjust schedules in real-time, and ensure research insights arrive exactly when product decisions need them most.

Buyer Persona Template

You have an ideal customer: The group (or few groups) of people who will buy and love your product or service. But to reach that ideal customer, your entire team or company has to align on who that is. Buyer personas give you a simple but creative way to get that done. These semi-fictional representations of your current and potential customers can help you shape your product offering, weed out the “bad apples,” and tailor your marketing strategies for serious success.

User Persona Template

A user persona is a tool for representing and summarizing a target audience for your product or service that you have researched or observed. Whether you’re in content marketing, product marketing, design, or sales, you operate with a target in mind. Maybe it’s your customer or prospect. Maybe it’s someone who will benefit from your product or service. Usually, it’s a whole collection of personalities and needs that intersect in interesting ways. By distilling your knowledge about a user, you create a model for the person you hope to target: this is a persona.