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Create personas that help you craft better user experiences

Elevate your design and create the right personas for your product with Miro’s persona creator. Harness the power of visual storytelling and better understand your audience for more dynamic, nuanced user experiences.
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Discover possibilities

Unlock a deeper understanding of your customers, and visualize their wants and needs all in one central space. Miro's persona builder lets you create user maps, customer journeys, and everything you need to bring innovation with clarity and speed.
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Why Miro is the best customer persona creator

Personas work best when they're collaborative, not created in isolation. With Miro's persona builder, turn research into rich user profiles your team refines together—in real time or async. Move beyond static templates to personas that guide real product decisions.

Don’t start from scratch

Get inspired by our Templates Library and speed up the persona creation process, no matter if you’re a beginner or a pro. Miro lets you customize and edit templates quickly, allowing you to focus more on the work that matters.

Create a central UX hub

Use Miro’s visual workspace to centralize all your research and findings, making it easier to ideate, create, and design products. Create a single source of truth for teams throughout the entire design process.

Easily collect and review feedback

Miro’s persona creator ensures that every voice is heard, fostering a more inclusive and comprehensive understanding of your user personas. Iterate on your user personas without losing previous versions, gaining a better overview of your process.

Share it

After creating your user personas, present them to your team, stakeholders, or clients using Miro’s interactive presentation features. Toggle between different views, zoom into details, and guide your audience through the user journey you've designed.

Integrated with your favorite tools

Ideas, inspiration, and intel in full view. Visualize marketing campaigns and client and prospect info to take action, and track tasks and status updates for the team.
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How to create a persona with Miro

1. Select a template

Jumpstart the process with the persona template. This one gives you a clear framework to capture demographics, goals, and pain points without starting from scratch.

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2. Invite your team to share insights

Add research findings, sticky notes, and real user quotes directly to the board. By collecting input from across the team, your personas reflect multiple perspectives and stay grounded in real user needs.

3. Iterate and refine

Personas evolve as you learn more about your audience. Use feedback and fresh data to update details like behaviors, challenges, or motivations. This will keep your personas accurate and actionable.

4. Engage in presentation

Bring your personas to life with Presentation Mode. Show stakeholders who your users are, highlight their needs, and connect these insights to product decisions and strategy.

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The world's most innovative companies are collaborating in Miro, everyday

More than 180,000 organizations, including Nike, Ikea, Deloitte, WPP, and Cisco, have adopted Miro to help innovate the way they innovate, with the goal of improving the speed and quality of their work.

Persona creator FAQs

Author: Miro Team Last update: August 11, 2025 8,000+ reviews on G2

How does Miro's persona creator improve our understanding of users?

Miro helps you better understand users by allowing teams to construct detailed and dynamic personas that embody user characteristics, behavior patterns, motivations, and goals. This information helps craft user-centric design strategies and provides valuable insights for decision-making processes.

Can I customize Miro's persona templates?

Absolutely! Miro's persona templates are designed to be flexible and fully customizable. While the templates provide a solid starting point, you can adjust and adapt every aspect of them to suit your specific project needs. This allows for the creation of tailored personas that accurately represent your varied user base.

How often should personas be updated or revised?

Personas should be updated whenever there are significant changes in your user base or product. This could be due to factors such as a change in your product direction, entry into new markets, or shifts in your target audience's behavior or preferences. As a general rule, it's good practice to review your personas at least once a year.

Are there any tools available to assist in creating and managing personas?

Yes, there are many tools available that can help with creating and managing personas, including Miro. Choose a persona maker that provides a collaborative platform where you can create, refine, and share personas, and make sure the tool is flexible enough to attend to your needs.

How does Miro help my team collaborate on personas?

Miro makes persona creation a team sport. Everyone can add research insights, sticky notes, or comments directly on the board in real time or async. This way, personas reflect diverse perspectives and alignment happens faster, without endless workshops or emails.

Are there persona templates or examples available from others?

Yes. The Miroverse offers thousands of community-made templates, including persona frameworks from product teams and design experts. You can use these as inspiration or adapt them to your own projects, saving setup time and learning from proven methods.

What’s the learning curve for using Miro AI with user personas?

Very low. Miro AI builds on familiar activities like clustering sticky notes or synthesizing research, so teams don’t need extra training. Most start seeing value in their first session by generating or refining personas with AI.

How much does it cost to use Miro AI features?

Miro AI is available on all plans, from Free to Enterprise, through a shared credit system. Each AI action uses one credit, and the number of credits depends on your plan. Extra credits can be purchased if your team needs more.

Can Miro handle large-scale persona projects across teams?

Yes. Miro is built for distributed and growing teams. You can create persona libraries, standardize templates, and connect them with research or design work across boards. This will keep everyone aligned even as projects scale.

Can I tailor personas to fit my team’s workflow?

Definitely. You can customize fields, layouts, and visuals to reflect what matters most to your team. These could be goals, frustrations, or buying behaviors. Miro also lets you create reusable persona templates to keep things consistent across projects.

Does Miro connect with tools I already use for research or design?

Yes. Miro integrates with over 160 apps, including Figma, Google Docs, and Jira. This means you can pull in user research or link personas directly to design and development workflows, avoiding siloed information.

How do I know my persona data is secure in Miro?

Miro is built with  enterprise-grade security. Features like encryption, access controls, and compliance certifications ensure your team’s sensitive user insights remain protected.

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