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Bug Triaging

Miro

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About the Bug Triaging Template

Bug reports can arrive from anywhere, quickly turning into a disorganized backlog that slows your team down. The Bug Triaging template brings order to the chaos by providing a clear, visual framework to manage your entire bug resolution process in Miro's collaborative workspace. Instead of juggling spreadsheets and chat threads, your team gets a single, shared view of every issue, from the moment it's reported to the moment it's resolved.

How to use the Bug Triaging template

  1. Report new bugs. Add new bugs as cards in the "New" column, filling in key details like a short description and who reported it.

  2. Triage and prioritize. As a team, review new bugs to set their priority and severity. Move urgent issues to the "Investigating" column and assign them to a team member.

  3. Track work in progress. As work begins, move the card to the "In Progress" column. All notes, questions, and updates are captured directly on the card.

  4. Move to Resolved. Once a fix is deployed, move the card to the "Resolved" column to create a clear record of completed work.

Why use the Bug Triaging template?

  • Create a single source of truth. Give product, engineering, and support teams an instant, at-a-glance understanding of where every bug stands.

  • Prioritize with confidence. Use severity and priority fields to make quick, objective decisions and ensure you’re always working on the bugs that matter most.

  • Improve cross-functional collaboration. Centralize all bug-related information and communication in one place so your team can resolve issues faster.

Miro

Collaborative AI workflows for teams building the future

Miro brings teams and AI together to plan, co-create, and build the next big thing, faster. Miro empowers 100M+ product managers, designers, engineers, and more, to flow from early discovery through final delivery on a shared, AI-first canvas. By embedding AI where teamwork happens, Miro breaks down silos, improves alignment, and accelerates innovation. With the canvas as the prompt, Miro's collaborative AI workflows keep teams in the flow of work, scale shifts in ways of working, and drive organization-wide transformation.


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