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Bug Triaging

Miro

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About the Bug Triaging Template

Bug reports can arrive from anywhere, quickly turning into a disorganized backlog that slows your team down. The Bug Triaging template brings order to the chaos by providing a clear, visual framework to manage your entire bug resolution process in Miro's collaborative workspace. Instead of juggling spreadsheets and chat threads, your team gets a single, shared view of every issue, from the moment it's reported to the moment it's resolved.

How to use the Bug Triaging template

  1. Report new bugs. Add new bugs as cards in the "New" column, filling in key details like a short description and who reported it.

  2. Triage and prioritize. As a team, review new bugs to set their priority and severity. Move urgent issues to the "Investigating" column and assign them to a team member.

  3. Track work in progress. As work begins, move the card to the "In Progress" column. All notes, questions, and updates are captured directly on the card.

  4. Move to Resolved. Once a fix is deployed, move the card to the "Resolved" column to create a clear record of completed work.

Why use the Bug Triaging template?

  • Create a single source of truth. Give product, engineering, and support teams an instant, at-a-glance understanding of where every bug stands.

  • Prioritize with confidence. Use severity and priority fields to make quick, objective decisions and ensure you’re always working on the bugs that matter most.

  • Improve cross-functional collaboration. Centralize all bug-related information and communication in one place so your team can resolve issues faster.

Miro

Your virtual workspace for innovation

Miro is an innovation workspace designed for teams of every size, everywhere, to dream, design, and build the future together. Our mission? To empower these teams to create the next big thing, powered by AI at every step of the way. Over 90 million users around the world rely on Miro to untangle complex ideas, put customer needs first, and deliver products and services faster. All supported by best-in-class security, compliance, and scalability.


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