Accelerating "Consensus Building" Among Diverse Stakeholders — A Case Study on Social Issues × AI Undertaken by NTT DOCOMO Business

Solving complex social challenges—such as autonomous driving, drug discovery/medicine, and educational AI—involves numerous stakeholders from diverse backgrounds, including automakers, local governments, pharmaceutical companies, and schools. As the number of people involved grows, the process of reaching consensus among everyone regarding design, UX, and UI perspectives has become extremely complex.