Journey Map
Use the template to view the creator’s Talktrack
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An empty state user or customer journey map template. You will also find a breakdown of all the components and best practices for using this map with your team. Use as part of a workshop or async.
The map has a special feature called the 'confidence score' and associated swim lane, that is designed to incorporate traceability to research.
User journey maps provide a visual understanding of user experiences, helping identify pain points and opportunities to improve satisfaction.
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Ruth Kelly
UX Researcher@Miro
I enjoy creating tools that can drive alignment, and create an environment for innovation
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